CYNTHIA SLOAN
Largo,FL
Summary
Resourceful administrative professional with extensive experience in managing front desk operations, business development, and client relations across multiple sectors. Demonstrated ability to streamline processes, handle documentation, and provide exceptional service. Strong organizational, communication, and analytical skills with a proven track record of enhancing efficiency and supporting business objectives.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Gulf Coast Legal Services
08.2023 - 08.2024
- Managed front desk operations, including scanning, filing, and addressing client inquiries
- Assisted clients with completing necessary paperwork for the admission process
- Utilized Microsoft Office Suite, including Excel and email, for daily administrative tasks and data management
- Coordinated with team members to support smooth office operations.
Admissions Director/Coordinator / Business Development
The Cedar at Mease Life
06.2022 - 07.2023
- Coordinated facility admissions, including managing documentation and insurance verifications
- Developed and executed community outreach programs to enhance facility engagement
- Handled financial assessments and ensured accurate client documentation.
Marketing and Admissions
Dunedin Care Center
05.2019 - 06.2022
- Managed internal and external marketing efforts to improve Medicare/Skilled mix levels
- Ensured compliance with Medicaid criteria and maintained effective relationships with clients and stakeholders.
Admissions Coordinator
Baypointe Nursing Pavilion
02.2017 - 05.2019
- Managed internal and external marketing efforts and developed relationships with nursing staff and referral sources
- Coordinated admissions and handled insurance verifications to meet facility goals
- Improved client referral processes and maintained accurate records.
Regional Marketing Coordinator
Baypointe Nursing Pavilion
04.2009 - 02.2017
- Developed and executed marketing strategies, including hospital visits and referral database management
- Coordinated events and marketing efforts to build relationships with referral sources and improve client acquisition
- Achieved high performance metrics through effective marketing and client management.
Education
Bachelor of Science in Business Administration and Management -
Syracuse University
Associate of Science in Computer Engineering - undefined
Tampa Technical Institute
Skills
- Administrative Management & Support
- Business Development & Client Relations
- Process Improvement & Project Coordination
- Effective Communication & Problem Solving
- Proficient in MS Office (Excel, Word, PowerPoint)
- Data Entry
- Office Administration
- Document Control
- Clerical Support
- Quality Assurance
- Spreadsheet Management
- Customer Service
Timeline
Administrative Assistant
Gulf Coast Legal Services
08.2023 - 08.2024
Admissions Director/Coordinator / Business Development
The Cedar at Mease Life
06.2022 - 07.2023
Marketing and Admissions
Dunedin Care Center
05.2019 - 06.2022
Admissions Coordinator
Baypointe Nursing Pavilion
02.2017 - 05.2019
Regional Marketing Coordinator
Baypointe Nursing Pavilion
04.2009 - 02.2017
Bachelor of Science in Business Administration and Management -
Syracuse University
Associate of Science in Computer Engineering - undefined
Tampa Technical Institute
Similar Profiles
Haley PitreHaley Pitre
Personal Assistant at Gulf Coast on Site ServicesPersonal Assistant at Gulf Coast on Site Services
PARRIS GAINESPARRIS GAINES
In Home Caregiver at Gulf Coast Community Health ServicesIn Home Caregiver at Gulf Coast Community Health Services
Tewanna JacksonTewanna Jackson
Caregiver at Gulf Coast Community Health ServicesCaregiver at Gulf Coast Community Health Services