Summary
Overview
Work History
Skills
Certification
Timeline
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Marshall Hinson

Summary

Dynamic and results-driven professional with extensive leadership experience in senior living, commercial construction/manufacturing and hospitality sectors. Proven success in managing facility operations and executing large-scale capital improvements, including multimillion-dollar renovations in hotel and healthcare environments. Expertise includes HVAC, electrical, plumbing, and general maintenance systems, ensuring optimal operational efficiency. Proficient in budget management, interpreting architectural plans, and leading cross-functional teams of engineers, contractors, and line staff to achieve project objectives and enhance service delivery standards.

Overview

27
27
years of professional experience
1
1
Certification

Work History

MAINTENANCE DIRECTOR

Arbor Ridge at Huntersville
01.2023 - Current
  • Manage daily operations for an Independent, Assisted Living & Memory Care facility.
  • Lead all maintenance, repair, and safety operations; ensure OSHA and NFPA compliance.
  • Oversee preventative maintenance, staff direction, and capital repairs.
  • Maintain Life Safety documentation per state and federal codes.
  • Handle HVAC, boilers, security systems, and video surveillance operations.
  • Provide after-hours emergency coverage and support for all departments.

DIRECTOR OF MAINTENANCE

Olde Knox Commons at The Village of Mecklenburg / Ranson Ridge
01.2009 - 01.2023
  • Directed maintenance and housekeeping departments for skilled nursing and assisted living communities.
  • Managed teams of up to 17; implemented cost-saving maintenance programs.
  • Led Life Safety training, disaster preparedness, OSHA audits, and code compliance.
  • Oversaw all building systems including HVAC, plumbing, boilers, kitchens, security, etc.
  • Chaired Safety Committee to promote hazard awareness and best practices.

PROJECT MANAGER / CHIEF ENGINEER TRAINER

GF Management
01.2006 - 01.2008
  • Oversaw multimillion-dollar hotel renovations from budget to final delivery.
  • Supervised subcontractors and coordinated with hotel stakeholders.
  • Tracked inventory, managed budgets, and trained new engineering staff.
  • Served as interim Chief Engineer on-site as needed.

OWNER / OPERATOR

An Extraordinary Remodeling & Maintenance Co., LLC
01.2003 - 01.2006
  • Ran all aspects of residential and commercial maintenance and remodeling services.
  • Provided electrical, carpentry, furniture repair, home theater installs, and general contracting.

LEAD ENGINEER

The Westin Charlotte
01.2003 - 01.2004
  • Supervised 10 engineers; performed and oversaw all equipment maintenance.
  • Managed vendor repairs, guest room requests, and technical systems.

ASSISTANT MAINTENANCE SUPERVISOR

Ballantyne Country Club
01.2000 - 01.2003
  • Led daily operations for maintenance and housekeeping teams.
  • Maintained equipment, supported special events, and assisted with budgeting.
  • Specialized in HVAC, carpentry, plumbing, and kitchen equipment repair.

ENGINEER

The Peninsula Club
01.1999 - 01.2000
  • Maintained club facilities and supported special event logistics.
  • Repaired electrical, plumbing, HVAC, and commercial kitchen systems.

Skills

  • Project Management, HVAC, Electrical, Plumbing, Mechanica, Carpentry, Roofing, Budget Management, Team Leadership, Vendor Management, OSHA Compliance, Preventative Maintenance, Life Safety, Microsoft Office, Adobe Illustrator, Adobe Photoshop, Security Systems, Building Maintenance
  • Lockout and tagout procedures
  • CMMS
  • Organizational skills
  • Scheduling coordination
  • Health and safety compliance
  • Policies and procedures implementation
  • Customer relationship management
  • Work flow planning
  • Operations management

Certification

  • First Aid, CPR, AED Certified
  • OSHA Safety & Disaster Preparedness Training
  • HVAC
  • Stormwater

Timeline

MAINTENANCE DIRECTOR

Arbor Ridge at Huntersville
01.2023 - Current

DIRECTOR OF MAINTENANCE

Olde Knox Commons at The Village of Mecklenburg / Ranson Ridge
01.2009 - 01.2023

PROJECT MANAGER / CHIEF ENGINEER TRAINER

GF Management
01.2006 - 01.2008

OWNER / OPERATOR

An Extraordinary Remodeling & Maintenance Co., LLC
01.2003 - 01.2006

LEAD ENGINEER

The Westin Charlotte
01.2003 - 01.2004

ASSISTANT MAINTENANCE SUPERVISOR

Ballantyne Country Club
01.2000 - 01.2003

ENGINEER

The Peninsula Club
01.1999 - 01.2000

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Marshall Hinson