Summary
Work History
Education
Skills
Timeline
Generic

Cynthia Smith

Lumberton,MS

Summary

Dynamic and detail-oriented Secretary with proven expertise at Dr. Robert Everett in office administration and customer service. Skilled in managing complex schedules and maintaining confidentiality, I excelled in enhancing operational efficiency and fostering positive workplace relationships. Adept at document preparation and multi-line phone systems, I consistently delivered exceptional support to executives and clients alike.

Work History

Secretary

Dr. Robert Everett
  • Managed scheduling and calendar coordination for executives.
  • Assisted in preparing meeting agendas and minutes.
  • Maintained organized filing system for efficient document retrieval.
  • Processed incoming correspondence and routed to appropriate departments.
  • Supported office operations by ordering supplies and managing inventory.
  • Provided front desk support, greeting visitors and handling inquiries.
  • Utilized office software to create reports and presentations for management.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Maintained electronic filing systems and categorized documents.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Education

Business Accountancy

Pearl River Community College
Poplarville, MS
05.1979

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Appointment scheduling
  • File management
  • Document preparation
  • Schedule management
  • Multi-line phone systems
  • Supply restocking
  • File systems management
  • Supply ordering
  • Mail distribution
  • Accounts receivable and payable
  • Appointment coordination
  • Payment posting
  • Report generation
  • Data verification
  • Accounts payable
  • Phone etiquette
  • Task prioritization
  • Office supply inventory
  • Phone reception
  • Reception functions
  • Confidentiality
  • Office correspondence
  • Filing experience
  • Multitasking and time management
  • Recordkeeping
  • Clear communication
  • Document and file management
  • Scheduling and calendar management
  • Office management
  • Confidentiality and data protection
  • Clerical support
  • Employee communications
  • Office equipment operation
  • Scheduling

Timeline

Secretary

Dr. Robert Everett

Business Accountancy

Pearl River Community College
Cynthia Smith