Cynthia Socarras
DeSoto,TX
Summary
Dynamic professional with a proven track record in database management and interpersonal communication, honed across roles from being a dispatcher and recruiter. Excelled in enhancing service coordination and streamlining recruitment processes, significantly improving efficiency. Expert in conflict resolution and adept at fostering positive relationships, showcasing a commitment to excellence and innovation in every task.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dispatcher/Office Administrator
Self Employed Services
DeSoto
08.2018 - Current
- Verified driver credentials prior to assigning them a route or task.
- Ensured compliance with safety regulations and company policies.
- Provided timely updates to customers regarding their orders or requests.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Relayed work orders and information between work crews, supervisors, and field personnel.
- Prepared daily work and run schedules.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Assigned drivers to appropriate routes based on customer needs.
- Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Dispatched drivers to meet daily delivery needs for company customers.
HR Recruiter
Home Health Agency
Dallas, TX
06.2017 - 08.2018
- Conducted interviews with potential candidates, evaluated their qualifications and made hiring decisions.
- Conferred with management to develop or implement personnel policies or procedures.
- Developed and implemented innovative recruiting strategies to attract diverse talent.
- Interpreted and explained human resources policies, procedures or regulations.
- Sourced, qualified and conducted screening interviews with job candidates.
- Hired employees and processed hiring-related paperwork.
- Negotiated salary and benefits packages with candidates.
Administrative Assistant
Cor Jesu Chapel
Miami, FL
08.2015 - 05.2017
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Prepared thank you cards to donors who made financial contributions to the church.
- Ordered office supplies as needed to keep work areas well stocked.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Organized and maintained church files, records and documents.
- Prepared bulletins for weekly attendees.
Education
Bachelor of Science - Industrial Psychology
Barry University
Miami, FL05-2017
Skills
- Driver communication
- Database management
- Data entry
- Problem-solving
- Verbal and written communication
- Service coordination
- Analytical and critical thinking
- Interpersonal communication
- Conflict resolution
- Document preparation
- Mobile notary services
Languages
Spanish
Native/ Bilingual
Certification
Public Notary
Tax preparer
Timeline
Dispatcher/Office Administrator
Self Employed Services
08.2018 - Current
HR Recruiter
Home Health Agency
06.2017 - 08.2018
Administrative Assistant
Cor Jesu Chapel
08.2015 - 05.2017
Bachelor of Science - Industrial Psychology
Barry University
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