Hi, I’m
Cynthia Soto
PCA/HHA-Cashier-Store Leader
Tewksbury,Ma
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Summary
Experienced Residential Property Manager successful at raising occupancy rates by securing long-term tenants.
Dedicated Property Manager's with in-depth knowledge of tenant, landlord and association laws. Resourceful problem solver with strong computer skills.
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects.
Versatile Property Manager who brings an excellent blend of people skills and an ability to implement and enforce property rules and regulations effectively.
Property Manager who remains accessible to residents and board members. Exhibits excellent organizational and time management skills.
Responsible Property Manager committed to ensuring a safe and comfortable environment for residents as well as advocating for the needs of the building board.
Overview
7
years of professional experience
Work History
Sentry Property ManagementAllston, MA
Property Manager
07.2017 - Current
Job overview
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Responded to all Common Area Maintenance (CAM) inquiries.
- Scheduled contractors for maintenance issues.
- Followed up on delinquent tenants and coordinated collection procedures.
- Verified that all customer complaints were handled promptly and appropriately.
- Carefully screened applicants for tenancy.
- Maintained constant balance of property petty cash account.
- Audited files and reported any issues requiring follow-up to program manager.
- Maintained current contract files as prescribed by company contract policies and procedures.
- Delivered emergency 24-hour on-call service for any tenant issues.
- Maintained original leases and renewals for the management office.
- Communicated with landlord regarding building and tenant issues.
- Managed a community of nearly [48 Units] apartment homes.
- Maintained a sufficient Number of unit48s so that they were market-ready at all times.
- Communicated effectively with owners, residents and on-site associates.
- Completed final move-out walk-throughs for tenants.
- Communicated regularly with key on and off-site tenant contacts to achieve satisfaction with building and services.
- Secured an average of [04] rental agreements each month.
Migdalia Vega/Stavros-PCAMethuen, MASSACHUSETTS
PCA/HHA
-
Verna Fisher/StavrosMethuen, MASSACHUSETTS
PCA/HHA
Donna Fowler/Independant for care and livingHaverhill, MASSACHUSETTS
PCA/HHA
Harriet ?/Private Client-VolunteerMethuen, MASSACHUSETTS
PCA/HHA
Education
Lafayette High
High School Diploma
University Overview
- Emphasis in Home Health Aid
Skills
- Exceptional oral and written communication skills
- Property Manager (PM)
- Budgeting
- Building operations
- Complex problem solving
- Tenant and eviction laws
- Assist clients with All there Assisted Living Needs
- Provided Transportation at Clients Expense if Needed
- Operated various of Electrical/Digital Office Fax, Computers, Scanners/Copiers, Label Gun, Phones, etc
- Customer/Client/Tenant 100% Satisfaction service-focused
- Building & Maintenance knowledge
- Financial budgeting and reporting
- Adaptable
- Residential Property Managers (NARPM)
- Personal Care Assistant/Home Health Aid Skills
- Wheelchair, Special Accomadation Needs Clients
- All Office Skills
Timeline
Property Manager
Sentry Property Management
07.2017 - Current
PCA/HHA
Migdalia Vega/Stavros-PCA
-
PCA/HHA
Verna Fisher/Stavros
PCA/HHA
Donna Fowler/Independant for care and living
PCA/HHA
Harriet ?/Private Client-Volunteer
Lafayette High
High School Diploma
Languages
Spanish
Native or Bilingual
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