Cynthia Soto
Temecula,CA
Summary
Highly efficient college graduate with a background in providing administrative support to executive teams, managing office operations, and coordinating schedules. Specialize in effective communication, time management, and data entry, ensuring smooth office operations. Demonstrated impact in previous roles by streamlining office processes for efficiency and maintaining optimal organization levels. Eager to contribute to a company’s success while continuously growing and expanding my knowledge to support its organizational goals.
Overview
5
5
years of professional experience
Work History
Administrative Office Specialist
Milos Home Health
Temecula, California
08.2024 - Current
- Handled patient insurance verification and eligibility processes for healthcare services.
- Processed all incoming claims from providers to verify accuracy and completeness of required documentation.
- Collaborated with finance teams to ensure accurate billing practices were followed.
- Managed data entry processes using Microsoft Excel and database management systems.
Administrative Assistant
Newport Healthcare
Los Angeles, California
06.2022 - 10.2024
- Supported clinical staff in managing and coordinating documents.
- Coordinated patient appointments, ensuring efficient scheduling and follow-ups.
- Managed patient records and updated electronic health records (EHR) accurately.
- Assisted with office management tasks such as ordering supplies, maintaining office equipment, and organizing files.
- Answered a multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
Office Assistant
H&R Block
Temecula, California
02.2020 - 08.2022
- Greet and assist visitors upon arrival, ensuring a positive first impression.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Education
BA - Sociology
University of California, Los Angeles
Los Angeles, CA06-2024
Skills
- Customer relationship management
- Office operations
- Confidential information handling
- Billing and insurance processes
- Proficient in Microsoft Office
- Organizational skills
- Recordkeeping and bookkeeping
- Data entry
Timeline
Administrative Office Specialist
Milos Home Health
08.2024 - Current
Administrative Assistant
Newport Healthcare
06.2022 - 10.2024
Office Assistant
H&R Block
02.2020 - 08.2022
BA - Sociology
University of California, Los Angeles
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