Hi, I’m
Cynthia Soueidan
Williamsburg,VA
Summary
Collaborative leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
26
years of professional experience
Work History
Stonehouse Stables
Office Manager
04.2022 - Current
Job overview
- Updated reports, managed accounts, and generated customized reports using QuickBooks Online database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions monthly.
- Implemented transition to new software platforms for streamlined management and increased efficiency between retail tack store business and stable/showing business.
- Oversaw daily operations of Shopify e-commerce platform, adding products, monitoring system performance, and troubleshooting technical issues growing e-commerce sessions by 199% and and sessions converted by 106% in one year.
- Handled sensitive client and financial information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Gloucester High School
High School English Teacher
08.2012 - 06.2022
Job overview
- Evaluated student work for 150+ students per semester fairly and consistently, offering detailed feedback to guide future improvement efforts.
- Promoted critical thinking skills by challenging students to analyze texts and express their interpretations in written assignments.
- Stayed current on educational research and best practices by attending professional development workshops and conferences regularly and by participating with the principal in a weekly e-newsletter campaign cultivating articles for distribution to faculty.
- Measurably boosted students' reading and writing skills through targeted lessons, group activities, and individualized support.
- Achieved 100% pass rate on reading and writing state testing for 75 juniors following return to school after COVID.
- Used data to inform instructional decisions and personalize learning.
- Integrated technology such as Nearpod, IXL, Newsela, Google Classroom, Docs, and Sheets into daily classroom routine.
- Adapted teaching methods for remote learning using both Google Classroom and Zoom sessions effectively.
Riverside Medical Group
Director
02.1998 - 10.2006
Job overview
- Developed high-performing teams across 30 locations by providing operational leadership, manager mentorship, engaged guidance, and opportunities for professional growth.
- Enhanced 300+ employee division collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established culture of continuous improvement by fostering open communication and empowering professionals to direct projects they identified.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Used system strategic goals to establish departmental performance goals and provide feedback for underperforming areas.
- Evaluated manager performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Trained and guided managers to evaluate employee performance, maintain high productivity, and exceed performance metrics.
- Recruited, hired and trained employees at all levels of the division. Recruits included 10+ physicians.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Education
Meredith CollegeRaleigh, NC
Bachelor Of Science from Psychology
College of William And MaryWilliamsburg, VA
Master Of Business Administration from Finance And Organizational Behavior
Skills
- Verbal and written communication
- Organizational Development
- Corporate Communications
- Content Development
- Staff Management
- Training and coaching
- Report Preparation
- Strategic Thinking
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Manager
Stonehouse Stables
04.2022 - Current
High School English Teacher
Gloucester High School
08.2012 - 06.2022
Director
Riverside Medical Group
02.1998 - 10.2006
Meredith College
Bachelor Of Science from Psychology
College of William And Mary
Master Of Business Administration from Finance And Organizational Behavior