Cynthia Stevens
Overview
9
9
years of professional experience
Work History
Technology Coordinator
Advanced Periodontics, Microsurgery And Implantology Of Seattle
11.2023 - 03.2024
- Oversaw the successful migration of data to cloud-based storage, increasing accessibility while maintaining security protocols.
- Developed training programs to improve organizational efficiency.
- Created user-friendly documentation for various systems and applications, supporting staff members in their daily tasks and promoting self-sufficiency in problem resolution.
- Used Google Classroom to create training materials for new hires.
Patient Care Coordinator
Advanced Periodontics, Microsurgery And Implantology Of Seattle
04.2022 - 03.2024
- Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
- Implemented a more efficient system for managing medical records, resulting in faster access to crucial information during patient visits.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Verified patient insurance eligibility and entered patient information into system.
- Conducted regular audits of documentation accuracy within the practice management software, addressing discrepancies promptly for better data integrity.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
Gallery Manager
Kristy Stubbs Gallery
04.2020 - 04.2022
- Organized successful special events, attracting new patrons and generating revenue for the gallery.
- Oversaw inventory management, maintaining accurate records of all artwork in the gallery''s collection.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Negotiated contracts with artists, securing favorable terms for both parties involved in each transaction.
- Established team priorities, maintained schedules and monitored performance.
- Maintained a clean, attractive environment within the gallery space to showcase artworks effectively and professionally.
- Supervised staff members for optimal productivity and professional growth within the organization.
- Managed gallery operations, ensuring a smooth and efficient visitor experience.
- Assisted clients with purchasing artwork, providing expert guidance on selecting pieces that fit their tastes and budgets.
Concierge
Valet Living Home
01.2019 - 02.2020
- Maintained relationships with onsite community members and residents
- Managed all inbound phones calls and directed as necessary
- Managed a team of employees and directed to stations as necessary.
- Streamlined communication between departments, ensuring efficient service delivery to community members.
- Maximized community member satisfaction by promptly addressing concerns and resolving issues.
- Supported event planning efforts, contributing to the successful execution of events.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Climbing Wall Facilitator and Trip Leader
Outdoor Adventure
01.2015 - 01.2019
- Planned large events of 150+ people
- Planned and led outdoor trips
- Led challenge course groups and facilitated team building activities.
Education
Bachelors of Fine Arts - Studio Arts -
Texas A&M University - Commerce
Skills
- Adobe Creative Cloud
- Microsoft Office Suite
- Interpersonal Communication
- Reliability
- Adaptability and Flexibility
- Teamwork and Collaboration
- Multitasking
- Time Management
- Excellent Communication
- Training Materials Development
- Document Management
- Technology Integration
- Technical assistance
- Database Administration
Awards
- 02/2019, Dean's Choice Award, Annual Juried Student Exhibition
- 02/2019, Honorable Mention, Annual Juried Student Exhibition
Timeline
Technology Coordinator
Advanced Periodontics, Microsurgery And Implantology Of Seattle
11.2023 - 03.2024
Patient Care Coordinator
Advanced Periodontics, Microsurgery And Implantology Of Seattle
04.2022 - 03.2024
Gallery Manager
Kristy Stubbs Gallery
04.2020 - 04.2022
Concierge
Valet Living Home
01.2019 - 02.2020
Climbing Wall Facilitator and Trip Leader
Outdoor Adventure
01.2015 - 01.2019
Bachelors of Fine Arts - Studio Arts -
Texas A&M University - Commerce
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