Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
14
14
years of professional experience
Work History
Office Manager / Permitting
Premier Pools and Spas
Pelham, Alabama, AL
01.2022 - Current
Complete Office Setup: Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
Business Structure: Implemented a process for all field personnel and sales team to have access to all aspects of the progress for each project
Bookkeeping: invoicing, customer payments receivable, prepare, process, and review bills for payment and process credit memos, reporting financials, and monthly tracking of credit cards
Building Permitting: Managing the schedule for applying for construction permits for each jurisdiction to meet construction requirements and regulations
Assistant Controller
Brookstone Building Company, LLC
Bessemer, AL
01.2021 - 01.2022
Supervised accurate, efficient and compliant completion of monthly financial reporting packages.
Prepared corporate fiscal and business plans to help strategically direct business operations and strengthen controls.
Oversaw accounts payable and receivable operations with $250,000+ in monthly expenses.
Completed journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account management.
Managed daily financial functions in collaboration with accounting and payroll personnel.
Mitigated risk by implementing internal controls and safeguards for revenues and expenditures.
Reduced waste and boosted productivity by restructuring finance and accounting departments.
Business Consultant/Strategist
Self Employed
Alabaster, AL
12.2016 - 01.2021
Serving as a consultant for department managers, small businesses and online personalities with accounting procedures, marketing material updates, and producing social marketing content for client blogs and social media platforms.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Provided personalized business consulting and overhauled services to strengthen client success.
Bookkeeper/Executive Assistant
Birmingham, AL
11.2006 - 12.2013
Performed bookkeeping/general office duties for various local companies
Processed and recorded transactions: invoicing, receivables, payables, payment of liabilities, sales tax liabilities and payments, general journal entries, payroll processing, asset tracking, owner draws and inventory audits
Performed general human resources functions with employee benefits and payroll
Assisted in setup and customization of QuickBooks for non-profit, for-profit, and retail companies, including inventory control setup in POS (point-of-sale) software
Managerial role, interim, for retail establishment: requiring payroll approvals for 3rd party processing, bookkeeping, staff onboarding and dismissals, inventory control and staff development.
Accounts Payable Specialist/Executive Assistant
Excell Communications, Inc
Birmingham, AL
12.2005 - 08.2006
Assisted CFO in implementing decisions related to accounting, financing, insurance, and assets while also performing all accounts payable duties that averaged upward of $14M in gross revenue annually
Developed a detailed Excel spreadsheet for each department that tracked expenses by categorizing overhead liability and employee expense reports
Integrated a quick-glance view by department manager and provided employee spending and monthly expenditures related to construction and site-development departments, resulting in better managerial control.
Education
Associate of Applied Science - Computer Information Systems
Jefferson State Community College
Skills
Problem solver with excellent written and verbal communications skills Proactive in productive workflowundefined
Timeline
Office Manager / Permitting
Premier Pools and Spas
01.2022 - Current
Assistant Controller
Brookstone Building Company, LLC
01.2021 - 01.2022
Business Consultant/Strategist
Self Employed
12.2016 - 01.2021
Bookkeeper/Executive Assistant
11.2006 - 12.2013
Accounts Payable Specialist/Executive Assistant
Excell Communications, Inc
12.2005 - 08.2006
Associate of Applied Science - Computer Information Systems
Office Administrative Assistant/Permit Specialist at Dream Splash Pools and Spas/Premier Pools and SpasOffice Administrative Assistant/Permit Specialist at Dream Splash Pools and Spas/Premier Pools and Spas