Summary
Overview
Work History
Education
Skills
Timeline

Cynthia Stiles

Chadbourn,NC

Summary

Human Resources Executive with over 20 years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.

Overview

25
25
years of professional experience

Work History

VP-Human Resources

Lumbee River EMC
11.2019 - 05.2023
  • Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
  • Directed hiring and onboarding programs for new employees.
  • Educated employees on company policy and kept employee handbook current.
  • Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Managed other HR staff and oversaw completion of tasks and initiatives.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Managed progress reviews and performance assessments.
  • Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
  • Processed employee claims involving performance issues and harassment.
  • Developed succession plans and promotion paths for staff.

Director of Human Resources

Prairie Power, Inc.
05.2006 - 10.2019
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Coordinated on hiring and training of new employees, professional growth of staff and team building and motivation.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Developed succession plans and promotion paths for staff.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
  • Educated employees on company policy and kept employee handbook current.
  • Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
  • Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
  • Directed hiring and onboarding programs for new employees.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
  • Processed employee claims involving performance issues and harassment.

Human Resources Specialist

Continental Cooperative Services
03.1998 - 05.2006
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Managed payroll processing and benefits to compensate employees for service rendered.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Oversaw and managed hiring process and assisted human resources.
  • Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
  • Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
  • Performed budget analysis to control expenditures and predict future budget needs.
  • Administered employee benefits programs and assisted with open enrollment.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.

Education

Associate of Science - Accounting

Central Penn College, Summerdale, PA

Skills

  • Health and Safety Programs
  • Performance Management Systems
  • Human Resources Team Leadership
  • Unemployment Claims
  • Accident Investigations
  • Affirmative Action Guidelines
  • Compliance
  • Recruiting and Hiring Oversight
  • Onboarding, Training and Development
  • Analyzing and Modifying Compensation
  • Compensation and Benefits Administration
  • Industry-Specific HR Regulations
  • Complaint Handling

Timeline

VP-Human Resources - Lumbee River EMC
11.2019 - 05.2023
Director of Human Resources - Prairie Power, Inc.
05.2006 - 10.2019
Human Resources Specialist - Continental Cooperative Services
03.1998 - 05.2006
Central Penn College - Associate of Science, Accounting

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Cynthia Stiles