Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Stone

Mansfield,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience

Work History

Front Office Manager

Foxx Dental Care
Arlington, TX
06.2016 - 08.2020
  • Responsible for managing the daily operations of the front office, including greeting patients, answering phone calls and emails.
  • Scheduling of all appointments, confirmed upcoming visits, and implemented patient recall system.
  • Processed payments, maintained accurate financial records, and balanced daily accounts receivable transactions.
  • Managed patient accounts by verifying insurance benefits and submitting claims for reimbursement.
  • Conducted regular meetings with staff members to discuss new initiatives or changes in existing processes.

Dental Hygienist/Front Office Coordinator

Ned H Patrick, DDS
Arlington, TX
11.2014 - 04.2016
  • Answered and managed incoming calls and emails.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Prepared monthly reports on patient visits, cancellations, no-shows, and other data related to front office operations.
  • Performed Dental Hygiene duties including regular prophylaxis, patient education, and treatment planning.

Dental Hygienist

Waxahachie Family Dentistry
Waxahachie, TX
06.2007 - 09.2014
  • Demonstrated use of dental instruments, including scalers, curettes, air polishers, and ultrasonic devices.
  • Conducted x-rays to detect potential issues such as decay, cysts, tumors and bone loss.
  • Developed treatment plans based on diagnosis and discussed with dentists.
  • Provided patient education on proper oral hygiene techniques and preventive dental care.

Dental Hygienist

Dr. Robert Whitmore, DDS
Arlington, TX
07.2001 - 05.2007
  • Demonstrated use of dental instruments, including scalers, curettes, air polishers, and ultrasonic devices.
  • Customized dental prophylactic treatment to meet individual patients' needs.
  • Took dental images and X-rays to identify areas of concern and presented to dentists for review.
  • Handled general office duties to support administrative staff during peak hours.

Education

Business Administration

UTA
Arlington, TX
01-2008

Associate of Applied Science -

Tarrant County College
Hurst, TX
06-2001

Skills

  • Office Administration
  • Schedule Management
  • Workflow Coordination
  • Basic accounting
  • Oral and writing communication
  • Proficient in Microsoft Word
  • Customer Relations

Timeline

Front Office Manager

Foxx Dental Care
06.2016 - 08.2020

Dental Hygienist/Front Office Coordinator

Ned H Patrick, DDS
11.2014 - 04.2016

Dental Hygienist

Waxahachie Family Dentistry
06.2007 - 09.2014

Dental Hygienist

Dr. Robert Whitmore, DDS
07.2001 - 05.2007

Business Administration

UTA

Associate of Applied Science -

Tarrant County College
Cynthia Stone