Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Front Office Manager
Foxx Dental Care
Arlington, TX
06.2016 - 08.2020
Responsible for managing the daily operations of the front office, including greeting patients, answering phone calls and emails.
Scheduling of all appointments, confirmed upcoming visits, and implemented patient recall system.
Processed payments, maintained accurate financial records, and balanced daily accounts receivable transactions.
Managed patient accounts by verifying insurance benefits and submitting claims for reimbursement.
Conducted regular meetings with staff members to discuss new initiatives or changes in existing processes.
Dental Hygienist/Front Office Coordinator
Ned H Patrick, DDS
Arlington, TX
11.2014 - 04.2016
Answered and managed incoming calls and emails.
Maintained master calendar and scheduled new appointments based on provider availability.
Prepared monthly reports on patient visits, cancellations, no-shows, and other data related to front office operations.
Performed Dental Hygiene duties including regular prophylaxis, patient education, and treatment planning.
Dental Hygienist
Waxahachie Family Dentistry
Waxahachie, TX
06.2007 - 09.2014
Demonstrated use of dental instruments, including scalers, curettes, air polishers, and ultrasonic devices.
Conducted x-rays to detect potential issues such as decay, cysts, tumors and bone loss.
Developed treatment plans based on diagnosis and discussed with dentists.
Provided patient education on proper oral hygiene techniques and preventive dental care.
Dental Hygienist
Dr. Robert Whitmore, DDS
Arlington, TX
07.2001 - 05.2007
Demonstrated use of dental instruments, including scalers, curettes, air polishers, and ultrasonic devices.
Customized dental prophylactic treatment to meet individual patients' needs.
Took dental images and X-rays to identify areas of concern and presented to dentists for review.
Handled general office duties to support administrative staff during peak hours.
Education
Business Administration
UTA
Arlington, TX
01-2008
Associate of Applied Science -
Tarrant County College
Hurst, TX
06-2001
Skills
Office Administration
Schedule Management
Workflow Coordination
Basic accounting
Oral and writing communication
Proficient in Microsoft Word
Customer Relations
Timeline
Front Office Manager
Foxx Dental Care
06.2016 - 08.2020
Dental Hygienist/Front Office Coordinator
Ned H Patrick, DDS
11.2014 - 04.2016
Dental Hygienist
Waxahachie Family Dentistry
06.2007 - 09.2014
Dental Hygienist
Dr. Robert Whitmore, DDS
07.2001 - 05.2007
Business Administration
UTA
Associate of Applied Science -
Tarrant County College
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