Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Stutz

Coppell,TX

Summary

Results-oriented leader with a track record of delivering record-setting revenue in the service industry. Specializing in sales, marketing, and leadership, I excel in building customer-focused operations for strong gains in performance and profitability.

Overview

17
17
years of professional experience

Work History

Associate Transaction Banker

Goldman Sachs
11.2021 - 11.2023
  • Executed end-to-end transaction banking solutions for corporate clients.
  • Managed key client relationships, addressing inquiries and ensuring satisfaction.
  • Drove process improvements and automation initiatives for enhanced efficiency.

Operations Supervisor

JPMorgan Chase
10.2017 - 11.2021
  • Led a high-performing team in implementing loss mitigation strategies.
  • Ensured compliance with regulations and internal policies.
  • Utilized data analytics for portfolio performance and process improvements.

Operations Manager

Holy Grail Moving
08.2015 - 10.2017
  • Oversaw day-to-day operations, optimizing scheduling and logistics.
  • Led and motivated a team, ensuring high-performance levels and safety adherence.
  • Developed and maintained vendor relationships for cost-effective procurement.

Quality Control Specialist

Mr. Copper
04.2012 - 08.2016
  • Conducted quality control reviews of mortgage loan files.
  • Collaborated to enhance quality control processes and implement improvements.
  • Provided detailed reports and recommendations to mitigate risks.

Beauty Supervisor

Victoria's Secret
11.2009 - 04.2012
  • Managed beauty department operations, enhancing product knowledge and sales.
  • Collaborated with store management on sales strategies and promotions.
  • Monitored sales performance metrics and managed inventory levels.

Server

Brewster's Street Icehouse
06.2008 - 07.2009
  • Provided exceptional customer service, processed orders, and ensured a positive dining experience.
  • Maintained cleanliness and organization of the dining area.
  • Upsold menu items and promoted special events to boost revenue.

Server

Joe's Crab Shack
01.2007 - 01.2008
  • Delivered exceptional customer service, took orders, and served food and beverages.
  • Handled cash and credit card transactions accurately and efficiently.

Education

Bachelor of Arts - Psychology

University of North Texas
Denton, TX
12.2011

Skills

  • Bilingual: Fluent in Spanish
  • Strategic Leadership
  • Sales and Marketing
  • Customer-Centric Operations
  • Team Empowerment
  • Customer Retention
  • Operation Efficiency
  • Change Management

Timeline

Associate Transaction Banker

Goldman Sachs
11.2021 - 11.2023

Operations Supervisor

JPMorgan Chase
10.2017 - 11.2021

Operations Manager

Holy Grail Moving
08.2015 - 10.2017

Quality Control Specialist

Mr. Copper
04.2012 - 08.2016

Beauty Supervisor

Victoria's Secret
11.2009 - 04.2012

Server

Brewster's Street Icehouse
06.2008 - 07.2009

Server

Joe's Crab Shack
01.2007 - 01.2008

Bachelor of Arts - Psychology

University of North Texas
Cynthia Stutz