Cynthia "Synth" Surber
Kelso,WA
Summary
MBTI: ENFJ - The compassionate facilitator : Team Leader, Trainable, Adaptable, Dependable.
Goal: A position where my passion for advocacy, social engagement, customer service, office efficiency and critical thinking can be utilized to full advantage.
Overview
1
1
year of professional experience
Work History
Financial Aid Student Assistant
Lower Columbia College
Longview , Cowlitz, WA
2018.06 - 2018.12
- Assisted students with the completion of financial aid documents and applications.
- Researched discrepancies in student accounts and resolved any issues that arose.
- Provided customer service to students via phone, email, or in-person visits.
- Performed data entry into college databases regarding student financial aid awards.
- Responded promptly to inquiries from faculty members concerning student financial aid status.
- Explained complex rules and regulations related to federal and state financial aid programs.
Key Holder
QE Home l Quilts Etc
Vancouver , WA
2017.08 - 2018.05
- Provided customer service including cashiering, merchandising and restocking shelves.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UT2024-12
AA - PARALEGAL STUDIES WITH HONORS
Whatcom Community College
Bellingham, WA06.2021
CERTIFICATE OF COMPETENCY - LLLT FAMILY LAW
Whatcom Community College
Bellingham, WA06.2021
AAS - BUSINESS ADMIN, MANAGEMENT
Lower Columbia College
Longview, WA06.2019
CERTIFICATE OF PROFICIENCY - GENERAL BUSINESS
Lower Columbia College
Longview, WA06.2019
CERTIFICATE OF COMPETENCY - ACCOUNTING & MARKETING
Lower Columbia College
Longview, WA06.2019
CERTIFICATE OF COMPETENCY - BUSINESS MANAGEMENT ASSISTANT
Lower Columbia College
Longview, WA06.2019
CERTIFICATE OF COMPETENCY - CUSTOMER SERVICE
Lower Columbia College
Longview, WA06.2019
CERTIFICATE OF COMPETENCY - MARKETING
Lower Columbia College
Longview, WA06.2019
CERTIFICATE OF COMPETENCY - RETAIL MANAGEMENT
Lower Columbia College
Longview, WA06.2019
CERTIFICATE OF COMPETENCY - SMALL BUSINESS MANAGEMENT
Lower Columbia College
Longview, WA06.2019
Skills
- Self-starter
- Motivation
- Energy
- Flexibility
- Integrity
- Organizational abilities
- Problem-solving abilities
- Crisis diffusion specialist
- ADR training
- Working with people from diverse backgrounds
- Working with people from diverse cultures
- Working with people with diverse abilities
- Data entry
- Word processing
- Data management systems
- CRMs
- Higher education setting
- Outreach
- Financial Aid
- Presentation skills
- Verbal communication
- Oral communication
- Written communication
- Computer Skills
Accomplishments
At WGU: The National Society for Leadership and Success, Honors Society, Epsilon Alpha Pi
At WCC: Honors Society, Phi Theta Kappa
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Financial Aid Student Assistant
Lower Columbia College
2018.06 - 2018.12
Key Holder
QE Home l Quilts Etc
2017.08 - 2018.05
Bachelor of Science - Business Administration And Management
Western Governors University
AA - PARALEGAL STUDIES WITH HONORS
Whatcom Community College
CERTIFICATE OF COMPETENCY - LLLT FAMILY LAW
Whatcom Community College
AAS - BUSINESS ADMIN, MANAGEMENT
Lower Columbia College
CERTIFICATE OF PROFICIENCY - GENERAL BUSINESS
Lower Columbia College
CERTIFICATE OF COMPETENCY - ACCOUNTING & MARKETING
Lower Columbia College
CERTIFICATE OF COMPETENCY - BUSINESS MANAGEMENT ASSISTANT
Lower Columbia College
CERTIFICATE OF COMPETENCY - CUSTOMER SERVICE
Lower Columbia College
CERTIFICATE OF COMPETENCY - MARKETING
Lower Columbia College
CERTIFICATE OF COMPETENCY - RETAIL MANAGEMENT
Lower Columbia College
CERTIFICATE OF COMPETENCY - SMALL BUSINESS MANAGEMENT
Lower Columbia College
Similar Profiles
Bran Micheletto StrubleBran Micheletto Struble
Stage Manager at Lower Columbia CollegeStage Manager at Lower Columbia College
Garrett MillerGarrett Miller
Diesel Instructor at Lower Columbia CollegeDiesel Instructor at Lower Columbia College
Ashley CorneliusAshley Cornelius
Registration Office Aide at Lower Columbia CollegeRegistration Office Aide at Lower Columbia College