Cynthia Szal
Silver Creek
Summary
Results-driven billing professional with extensive experience at Youngerman Center, adept in invoice processing and dispute resolution. Demonstrated expertise in regulatory compliance and payment tracking, achieving a significant reduction in billing discrepancies. Known for exceptional customer service and attention to detail, ensuring accurate financial records and timely revenue cycle management.
Experienced with medical billing and claims processing, ensuring accurate and timely submissions. Utilizes billing software to maintain precise patient records and manage accounts receivable. Knowledge of industry regulations, aiding in efficient and compliant billing practices.
Professional billing expert with proven track record in financial accuracy and efficiency. Skilled in managing invoicing, reconciliations, and payment processing with focus on compliance and timeliness. Strong collaborative abilities and adaptability ensure effective teamwork and optimal results. Known for reliability, adaptability, and results-driven approach.
Qualified Biller with strong background in medical billing and claims processing. Effectively managed accounts receivable and resolved discrepancies to ensure timely payments. Demonstrated expertise in utilizing billing software and maintaining accurate patient records.
Focused Billing Clerk with [Number] years of experience. Skilled in building client and vendor rapport and managing accounts to reduce outstanding balances. Hardworking and energetic with passion for accuracy and efficiency.
Overview
12
12
years of professional experience
Work History
Biller
Youngerman Center
08.2017 - Current
- Assisted in processing billing transactions accurately and efficiently.
- Learned to utilize billing software for invoice generation and tracking.
- Supported team in reconciling discrepancies in patient accounts.
- Maintained organized records of billing documents and communications.
- Processed patient billing and insurance claims accurately to ensure timely revenue cycle management.
- Reviewed and resolved discrepancies in billing statements, enhancing accuracy of financial records.
- Collaborated with healthcare providers to clarify charges and improve billing procedures.
- Adapted to new procedures for improved workflow efficiency.
- Collaborated with colleagues to enhance customer service interactions.
- Gained knowledge of compliance regulations affecting billing practices.
- Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
- Kept all patient information secure and confidential.
- Executed billing tasks and recorded information in company databases.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Determined proper codes for medical records and patient services.
- Provided exceptional customer service in handling billing inquiries, resolving disputes promptly and professionally.
- Followed up with appropriate parties to obtain prompt payments.
- Managed a high volume of invoices, prioritizing workload to meet deadlines and maintain cash flow.
- Maintained accurate client records, ensuring proper billing and payment tracking.
- Responded to customer concerns and questions on daily basis.
- Maintained accurate records of customer payments.
- Verified accuracy of accounts payable payments, resulting in [Number]% reduction in payment errors and check reissues.
- Kept vendor files accurate and up-to-date to expedite payment processing.
Office Assistant 2
Gowanda Correctional Facility
04.2013 - 08.2017
- Monitored employee attendance and ensured accurate timekeeping records for payroll processing.
- Verified timekeeping records and handled any discrepancies with employees.
- Checked accrued hours against listed hours for leave time.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Maintained detailed records of employee attendance, including sick days, vacation time, and overtime hours.
- Upheld the highest standards of confidentiality when handling sensitive employee information, earning a reputation for trustworthiness and professionalism.
- Filed time requests, medical documents and all personal records
Education
Associate of Applied Science - Business Administration And Management
Erie Community College
Orchard Park05-1985
Skills
- Billing
- Word
- Excel
- Detailed oriented
- Data entry proficiency
- Regulatory compliance
- Invoice coding
- Invoice processing
- Payment tracking
- Posting charges
- Dispute resolution
- Spreadsheet management
- Reimbursement processing
- Payment posting
- Customer service
Timeline
Biller
Youngerman Center
08.2017 - Current
Office Assistant 2
Gowanda Correctional Facility
04.2013 - 08.2017
Associate of Applied Science - Business Administration And Management
Erie Community College
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