Cynthia Tello
San Jose,CA
Summary
Compassionate Certified Nursing Assistant with experience at San Jose Healthcare & Wellness Center, skilled in vital signs monitoring and patient care. Proven ability to enhance patient satisfaction through individualized care plans and effective communication. A reliable team player dedicated to maintaining a safe environment and advocating for patient-centered approaches.
Knowledgeable with solid foundation in patient care and support. Proven ability to assist in various medical procedures and enhance patient comfort. Demonstrated efficiency in managing patient records and collaborating with healthcare teams.
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
San Jose Healthcare & Wellness Center
San Jose, CA
07.2023 - Current
- Assisted in daily activities for residents, enhancing overall care quality and patient satisfaction.
- Monitored vital signs to ensure accurate health assessments and timely interventions.
- Documented patient information meticulously, supporting effective communication among healthcare teams.
- Collaborated with nursing staff to develop individualized care plans tailored to resident needs.
- Trained new nursing assistants on best practices, improving team efficiency and care standards.
- Implemented infection control measures, contributing to a safer healthcare environment for residents and staff.
- Participated in interdisciplinary team meetings, advocating for patient-centered approaches to care delivery.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Barista
Starbucks
San Jose, CA
01.2021 - 06.2023
- Trained new baristas on beverage preparation techniques and customer service standards.
- Managed daily inventory to ensure product availability and minimize waste.
- Delivered exceptional customer experiences through personalized service and efficient order handling.
- Collaborated with team members to maintain cleanliness and organization in the workspace.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty to brand standards.
- Developed seasonal beverage promotions, contributing to increased sales during promotional periods.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cashier
Panda Express
San Jose, CA
11.2019 - 03.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced register at shift end.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Collaborated with team members to optimize workflow during peak hours.
- Implemented improvements in transaction speed, enhancing overall customer satisfaction.
- Ensured compliance with health and safety regulations in food handling practices.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Nursing Education
Golden Heart School of Nursing
San Jose, CA05-2023
No Degree -
San Jose Conservation Corps
San Jose, CA01-2012
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Vital signs monitoring
- Bedside manner
- Dressing assistance
- Bathing assistance
- Alzheimer's and dementia care
- Basic life support
- Compassionate
Certification
- CNA - Certified Nurse Assistant
- BLS CPR - Basic Life Support
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Certified Nursing Assistant
San Jose Healthcare & Wellness Center
07.2023 - Current
Barista
Starbucks
01.2021 - 06.2023
Cashier
Panda Express
11.2019 - 03.2020
No Degree - Nursing Education
Golden Heart School of Nursing
No Degree -
San Jose Conservation Corps