Cynthia Thompson
Katy,TX
Summary
Dynamic Office Manager with a proven track record at Columbus First Church Of The Nazarene, excelling in financial analysis and process improvement. Skilled in enhancing operational efficiency and fostering client relationships, I developed budgets and implemented effective office policies, ensuring accountability and satisfaction. Committed to driving success through effective communication and strategic planning.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Manager
Columbus First Church Of The Nazarene
Columbus Texas, TX
03.2019 - Current
- Tracked invoices and payments to ensure accurate payable information.
- Performed general bookkeeping tasks, including bank reconciliation and journal entry creation.
- Maintained confidential records regarding parishioners' personal information and contributions.
- Assisted in developing budgets for departmental expenses, ensuring financial accountability.
- Developed and implemented office policies and procedures to enhance operational efficiency.
- Organized filing system for records and correspondence to improve accessibility.
- Ordered supplies and equipment to support church operations effectively.
- Processed payroll accurately to ensure timely employee compensation.
Financial Empowerment Coach
Catholic Charities of Greater Houston
Houston, TX
06.2022 - 03.2024
- Developed financial plans and presentations for Housing Stability Program clients.
- Analyzed client data to assess current financial positions and future goals.
- Conducted regular financial planning workshops to attract new clients and educate community.
- Facilitated client meetings with comprehensive strategy planning for short- and long-term goals.
- Gathered information on financial objectives and risk tolerance from clients.
- Managed client inquiries promptly, ensuring satisfaction and resolving concerns.
- Collaborated across departments to maintain smooth operations and effective service delivery.
- Provided ethical, objective financial advice to enhance client understanding of services.
BPAAN Affinity Group Leader
BP America
Houston, TX
03.2019 - 01.2021
- Facilitated weekly meetings to assess objectives, achievements, and future planning.
- Created and executed group activities to enhance team dynamics and collaboration.
- Communicated with stakeholders at all organizational levels to ensure alignment.
- Identified opportunities for personal development, recruitment, and advancement for team members.
- Collaborated with BP and organizational leadership to pinpoint areas for improvement.
- Established mentorship opportunities within a diverse community of BP leaders.
- Engaged with BP business leadership to explore inclusion and diversity initiatives.
- Developed annual budgets and strategic plans for organizational success.
International Mobility Projects & Process Advisor
BP America
Houston, TX
10.2014 - 01.2021
- Reconciled IM-Payroll and IM-Tax general ledger accounts (130005).
- Processed Tax Equalization payments daily, submitting monthly entries to Deloitte LLC and Accenture.
- Served as liaison between IM Group and Hewitt, resolving challenges in expatriate assignments.
- Assisted with biannual compensation reviews, presenting insights from weekly policy team calls.
- Supported operations analyst in documenting desk activities for improved clarity.
- Assisted Project Manager with various projects, including creating presentations for process updates.
- Managed operations team as backup for team lead during high-demand periods.
- Facilitated collaboration with cross-functional teams to ensure seamless rollout of new procedures.
A/P Process and Financial Analyst
BP America
Houston, TX
05.2009 - 10.2014
- Facilitated team meetings on a rotating schedule to drive collaboration and engagement.
- Developed and implemented streamlined accounts payable processes, reducing payment processing time.
- Led initiatives for continuous improvement in BSI accounts and worker’s compensation accounting.
- Created training materials and shadowing projects for role transitions within the team.
- Reconciled trade payables accounts monthly using SAP FI for OB&C operations.
- Researched and corrected OB&C and Insurance SAP transactions, identifying improvement opportunities.
- Documented A/P processes and provided training for OB&C and Insurance Group staff.
- Processed BP Foundation grant payments and maintained accurate tracking of grants.
Education
Graduate Certificate - Business Coaching
Trinity International University of Ambassadors
Pensacola, FL06-2024
Some College (No Degree) - Business Administration And Management
University of Houston
Houston, TXSome College (No Degree) - Accounting
University of Phoenix
Tempe, AZSkills
- Financial analysis and budgeting
- Office management and record keeping
- Accounts payable and reconciliation
- Process improvement strategies
- Presentation and documentation skills
- Effective communication and problem solving
- Client relationship management
Accomplishments
- Established, documented and implemented standard operating procedures for the Housing Stability Program at Catholic Charities.
- Trained and mentored a staff of 6 on process improvement strategies resulting in increased efficiency and productivity.
- Honorary Doctorate of Humanities bestowed from Trinity International University of Ambassadors
- Presidential Volunteer Service and Lifetime Achievement Award receipient
- Nazarene Missions International local chapter president
Certification
- Business Coach Certificate - 2024
Affiliations
- Current reigning National Mrs. All World Beauties US - Gynecological Cancer Advocate
Timeline
Financial Empowerment Coach
Catholic Charities of Greater Houston
06.2022 - 03.2024
Office Manager
Columbus First Church Of The Nazarene
03.2019 - Current
BPAAN Affinity Group Leader
BP America
03.2019 - 01.2021
International Mobility Projects & Process Advisor
BP America
10.2014 - 01.2021
A/P Process and Financial Analyst
BP America
05.2009 - 10.2014
Graduate Certificate - Business Coaching
Trinity International University of Ambassadors
Some College (No Degree) - Business Administration And Management
University of Houston
Some College (No Degree) - Accounting
University of Phoenix
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