Diego R. Ramirez Pena
Emergency Medical Technician/Certified Nursing Assistant
Apache Junction,AZ
Summary
Experienced PCA seeking a PRN or Part Time position, with solid background in healthcare focused on supporting emotional and physical needs of each patient. Quality-driven and caring with high efficiency, strong relationship-building skills and open communication style. Proficient at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Patient Care Assistant
Dignity Health
10.2023 - Current
- Exhibited flexibility in adapting to changes in schedules or assigned duties while maintaining professionalism.
- Monitoring and measuring vital signs, glucose check, charting results, knowing patients limitations, using proper transfer techniques, helping with feeding and bathing, de-escalating situations, and reporting changes to appropriate staff.
- Provided emotional support to patients during difficult moments, fostering trust and rapport.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Recognizes signs and symptoms of critical patients. Can confidently initiate a CODE and perform CPR.
- Worked effectively in fast-paced and high volume environments.
<p > Progressive Care Assistant </p><p > </p>
Banner Gateway Medical Center BSS
10.2020 - Current
- Skilled at working independently and collaboratively in a team.
- Resolved problems by improvising resources, using creativity, and improving patient care operations.
- Providing proper training for new employees.
- Mentor to students in CNA and Nursing programs.
- Floating to other departments such as ER to help with decompression or short staffing.
- Frequently acknowledged and praised by nursing staff, leaders, students, patients, and family members on great job performance.
- Managed time efficiently in order to complete all tasks within deadlines.
<p > Team Lead Caregiver </p>
Mariposa Point of Mesa
06.2018 - 09.2020
- Multi-tasked and delegated duties to co-workers to help insure an efficient work flow.
- Handled emergency situations calmly by calling the appropriate resources and filing reports.
- Assisted clients with daily living activities.
- Coordinated staff meetings when issues arise.
- Encouraged teamwork through cooperative interactions with co-workers.
<p > Caregiver </p>
Visions Assisted Living of Apache Junction
01.2016 - 01.2019
- Aided residents with everyday life tasks, reported any changes, and helped with meal preparation.
- Maintained a clean, safe, and orderly environment for all residents.
- Followed proper procedures in emergency situations and responded promptly to call lights.
Education
- 2023-05-2023-07 EMT Certificate Arizona EMT Class - Tempe, AZ
- 2020-01-2020-05 CNA Certificate Arizona Medical Training Institute - Mesa, AZ
- 2017-01-2017-05 Assisted Living Facility Caregiver Assisted Living Training School - Mesa, AZ
- 2009-04-2010-06 EMT Certificate of Mexico Red Cross - Mexicali, Mexico.
Current Certificates
- Emergency Medical Technician
- Certified Nursing Assistant
- American Heart Association BLS, CPR, and AED Card
- Assisted Living Facility Caregiver
- Arizona Department of Public Safety Level One Fingerprint Card
Recognition
- May 2023. Nurse Day Award titled "Friend of Nursing".
- May 2023. MVP Award titled "MOVE Champion"
- Nov 2021. Employee of the Month demonstrating Accountability, Continuously Earning Trust, and Disciplined Focused.
- Numerous MVP recognition from staff within Banner.
Skills
- Leader
- Effective communicator
- Flexible, reliable, and compassionate
- Adapts to change within the department
- Preserve a positive attitude under stressful situations
- Willing to learn new skills sets when the job demands it
- Fluent in English and Spanish
Timeline
Patient Care Assistant
Dignity Health
10.2023 - Current
<p > Progressive Care Assistant </p><p > </p>
Banner Gateway Medical Center BSS
10.2020 - Current
<p > Team Lead Caregiver </p>
Mariposa Point of Mesa
06.2018 - 09.2020
<p > Caregiver </p>
Visions Assisted Living of Apache Junction
01.2016 - 01.2019