Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Lash Consultant and Stylist
Amazing Lash Studio
Wellington, FL
11.2022 - Current
Assisted with scheduling appointments for clients and visitors.
Greeted customers warmly and made them feel welcome.
Performed data entry into computer systems to maintain accurate records of customer information.
Efficiently addressed customer inquiries via phone, email, and text message.
Administered personalized eyelash extension solutions aligned with clients' desired appearance using classic, volume, and hybrid methods.
Insurance Customer Service Representative
State Farm
Palm Beach Gardens, FL
09.2020 - 11.2022
Processed new policy applications and updated existing policy documents.
Assisted with customer inquiries, complaints, and requests for information regarding insurance policies.
Performed administrative duties such as filing, scanning, faxing, copying documents.
Collaborated with colleagues from other departments to resolve escalated customer issues.
Developed strong relationships with clients by providing exceptional customer service.
Cashier
Walgreens
West Palm Beach, FL
10.2018 - 08.2020
Greeted customers and answered any questions they had about the store's products and services.
Processed customer transactions efficiently.
Proficiently handled payment processing for customers, maintaining accuracy in cash handling and providing accurate change.