Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Torres-Gurule

Albuquerque,NM

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated professional with extensive experience in customer service, sales and administrative tasks. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Administrative Assistant

Radiology Associates Imaging Centers
2021.07 - Current
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Monitored enrollment processes to meet regulations and accreditation standards.
  • Updated computer system with latest information to keep records current and accurate.
  • Developed and implemented registration policies, procedures and timelines for smooth administration processes.
  • Scheduled and maintained centralized appointment calendars for students, faculty and staff.
  • Upheld HIPAA regulations and standards for protecting patient information.
  • Retrieved medical data for physicians and patients.
  • Secured confidential patient information from unauthorized access.
  • Performed regular quality and validation assessments on patient data to verify accuracy.
  • Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
  • Catalogued patient data in clinical databases and registries according to regulatory practices.

CAP 2 Associate

Walmart
2017.08 - 2021.07
  • Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
  • Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
  • Monitored and adhered to company safety regulations and policies.
  • Moved excess materials to proper storage location.

Health Unit Coordinator

UNM Hospital
2002.08 - 2016.01
  • Assisted with processing patient admissions, transfers and discharges.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Responded to patient call lights to expedite appropriate follow-through.

Education

Associates - Health Information Technology

C.n.m
Albuquerque, NM

Skills

  • Prioritization
  • Self Starter
  • Filing
  • Customer Service
  • Data Collection
  • Records Preparation
  • Office Management
  • Workflow Planning
  • Typing Proficiency
  • Medical Terminology
  • Prioritizing Patients
  • Data Management
  • Team Bonding
  • Documentation
  • Complex Problem-Solving
  • Performance Improvement
  • 10-Key Proficiency
  • Records Management Systems
  • Time Management
  • Reading Comprehension
  • Recordkeeping
  • Grammar
  • Customer Relations
  • Customer and Client Relations
  • Proofreading
  • Phone Call Answering
  • Data Entry Documentation
  • Cash Deposit Preparation
  • Multi-Line Phone Systems

Timeline

Administrative Assistant

Radiology Associates Imaging Centers
2021.07 - Current

CAP 2 Associate

Walmart
2017.08 - 2021.07

Health Unit Coordinator

UNM Hospital
2002.08 - 2016.01

Associates - Health Information Technology

C.n.m
Cynthia Torres-Gurule