Cynthia Torres Casillas

• Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
• Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
• Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
• Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Varias provisiones desde

Barthender

Banquet server

En varios destinos turísticos y hoteles de Denver Colorado

St Julian hotel Bolder Colorado city

• Served appetizers, delivered entrees, and refilled beverages for banquet guests.

Iniciándome en uno de los restaurantes ubicado en el performing arts de Colorado

Nombrado P+p

Con una duración de dos años

Y continué ando a la misma vez en el restaurante kachina en el hotel Westin Westminister

Al mismo tiempo el el hotel Sonesta de el centro de Denver Colorado

Y continuando el el hotel renaissance de central park en Colorado

• Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.

• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Assisted customers by answering questions and fulfilling requests.
• Communicated with customers and team members to solve problems.
• Processed both cash and card purchases and returns.
• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Iniciándome desde 2021

En varios lugares reconocidos de Denver Colorado

National Western

Convention center

Hotel westing Westminster

Performing arts

Hotel de el arte

Bellco theatre

Denver zoo

Día de el rock centro de Denver Colorado

Embassy suites

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Manejo de caja y servicio al cliente

• Greeted customers entering store and responded promptly to customer needs.