Cynthia Troncoso
San Pedro,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Film Crew Member
AMC Theaters
01.2024 - Current
- Developed strong relationships with regular customers through friendly interactions and personalized recommendations based on their preferences.
- Collaborated with colleagues to maintain safety standards throughout the facility, reducing the risk of accidents or incidents involving patrons or staff members.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Consistently met or exceeded performance expectations as outlined by management through dedication to providing excellent service and contributing to overall team success within the theater setting.
Dispatcher
Lifeline Ambulance Service Inc.
05.2023 - 01.2024
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained a high level of professionalism while handling stressful situations, ensuring efficient operations in critical moments.
- Participated in ongoing professional development courses to stay current on industry best practices and advancements in technology.
Security Officer
Full Sail University
09.2022 - 05.2023
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Investigated suspicious activities and persons to maintain security of premises.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Lifeguard
Walt Disney World Resort
10.2021 - 09.2022
- Assisted in organizing and implementing recreational activities and programs.
- Administered CPR and first-aid following best practices.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Provided friendly customer service to guests and addressed concerns.
Emergency Medical Technician
American Medical Response, AMR
01.2016 - 05.2020
- Supported patient recovery process through effective communication with healthcare professionals at receiving facilities regarding treatment plans and further care requirements.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
- Responded to 911 calls for medical emergencies.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Education
Bachelor of Arts - Creative Writing
Full Sail University
Winter Park, FL07.2022
GED -
Corona/Norco Adult School
Norco, CA01.2009
Skills
- Self Motivation
- Excellent Communication
- Community Relations
- Teamwork and Collaboration
- Multitasking Abilities
- Analytical Skills
- Written Communication
- Troubleshooting and repair
- Reliability
- Continuous Improvement
- Adaptability and Flexibility
- Adaptability
- Facility Preparation
Timeline
Film Crew Member
AMC Theaters
01.2024 - Current
Dispatcher
Lifeline Ambulance Service Inc.
05.2023 - 01.2024
Security Officer
Full Sail University
09.2022 - 05.2023
Lifeguard
Walt Disney World Resort
10.2021 - 09.2022
Emergency Medical Technician
American Medical Response, AMR
01.2016 - 05.2020
Bachelor of Arts - Creative Writing
Full Sail University
GED -
Corona/Norco Adult School
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