Cynthia Vance
Clinton Township,MI
Summary
Dynamic professional with extensive experience, excelling in assembly and team leadership. Proven ability in strategic planning and relationship building, enhancing operational efficiency. Skilled in precision die making and customer service, fostering team development and satisfaction. Committed to quality and continuous improvement in fast-paced environments. Pursuing opportunities to learn new skills and growth.
Overview
25
25
years of professional experience
Work History
Assembly, High-low Driver, Team Leader & Die Maker
Stalantis (Chrysler)
Detroit, MI
06.2010 - Current
- Assembly Worker is responsible for building complete vehicles or assembling major vehicle components on the production line as assigned.
- Industrial truck operator responsible for moving parts, materials, and finished products within Chrysler’s manufacturing or distribution facilities. This role is critical to keeping production lines and warehouses running smoothly.
- Team Leader oversee his/her assigned group of employees, ensuring that tasks are completed efficiently, safely, and requires strong leadership, communication, and operational skills.
- Die Maker is a skilled manufacturing professional responsible for designing, fabricating, and maintaining the precision dies, tooling, and fixtures used for stamping and forming operations; creating dies that are critical for producing automotive body panels, structural parts, and other components with exact dimensional tolerances.
Hairstylist
Entrepreneurship
Clinton Township, MI
05.2001 - Current
- Provided personalized hairstyling services to enhance client satisfaction and loyalty.
- Educated clients on hair care techniques and product recommendations for optimal results.
- Developed innovative hairstyles by staying updated with current trends and techniques.
- Mentored junior stylists, fostering skill development and enhancing team performance.
Off-line Assembler
Johnson Controls
Highland Park, MI
06.2002 - 05.2005
- Assembled components according to specifications and quality standards.
- Operated hand tools and machinery with precision to enhance production efficiency.
- Inspected finished products for quality assurance, minimizing defects and waste.
- Collaborated with team members to streamline assembly processes and improve workflow.
Customer Service Operator
Great Lake Waste Company
Pontiac, MI
01.2002 - 06.2002
- Provided customer service and sales support.
- Managed customer inquiries and complaints, ensuring timely resolution and satisfaction.
- Processed service requests efficiently using company-specific software systems.
- Collaborated with team members to enhance service delivery and customer engagement.
- Trained new personnel on customer service protocols and operational procedures.
- Coordinated support with outside vendors.
Procurement Specialist
CDI Information Technology (Federal Mogul)
Troy
10.2001 - 12.2001
- Opened help desk incidents and installation request.
- Processed accounts payable invoices.
- Ordered software and hardware through vendors.
- Supported IT team operations.
Education
Computer And Information Sciences Program
Davenport University
Warren, MIComputer Science
Wayne County Community College
Detroit, MI01-1992
Skills
- Customer service
- Time management / Punctual and reliable
- Payroll & Accounting support
- Relationship building/ problem solving
- Schedule management
- Strategic planning / Staff development
- Attention to detail
- Conflict resolution / Team building
Timeline
Assembly, High-low Driver, Team Leader & Die Maker
Stalantis (Chrysler)
06.2010 - Current
Off-line Assembler
Johnson Controls
06.2002 - 05.2005
Customer Service Operator
Great Lake Waste Company
01.2002 - 06.2002
Procurement Specialist
CDI Information Technology (Federal Mogul)
10.2001 - 12.2001
Hairstylist
Entrepreneurship
05.2001 - Current
Computer And Information Sciences Program
Davenport University
Computer Science
Wayne County Community College