Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Cynthia Vargas

Temecula,CA

Summary

Flexible Treatment Coordinator with expertise in dental treatment plans and dental procedures. HIPAA compliant and committed to helping patients feel comfortable with presented treatment plans and overall dental office atmosphere.

Overview

33
33
years of professional experience

Work History

Insurance & Treatment Coordinator

Briana Ovbude D.D.S
11.2021 - Current
  • Researched billing issues, scheduled appointments and verified insurance coverage.
  • Performed in team leader capacity and organized treatment and placement activities.
  • Educated patients on dental benefits and coordinated proper payment with insurance companies.
  • Laid out potential payment plans for patients.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Upheld confidentiality requirements and regulatory compliance guidelines.

Financial Coordinator & Insurance Biller

Dwight Eckard D.D.S
10.2020 - 11.2021
  • Answered questions over phone and in-person regarding billing, scheduling and treatment.
  • Contacted insurance carriers to discuss policies and individual patient benefits.
  • Explained insurance benefits, fees and procedures to patients.
  • Submitted claims to insurance companies on same day as patient treatment.
  • Created and distributed reports on internal and external finances, audits and budgets.
  • Prepared balance sheets, cash flow reports and income statements.
  • Followed up with delinquent accounts to obtain funds and reduce aging balances.
  • Maximized year-end tax benefits by efficiently managing cash flows.

Financial Coordinator & Insurance Biller

Covina Family Dental
03.2014 - 07.2019
  • Answered questions over phone and in-person regarding billing, scheduling and treatment.
  • Contacted insurance carriers to discuss policies and individual patient benefits.
  • Explained insurance benefits, fees and procedures to patients.
  • Submitted claims to insurance companies on same day as patient treatment.
  • Entered all important data with exceptional accuracy into company's system using [Software].
  • Prepared balance sheets, cash flow reports and income statements.
  • Followed up with delinquent accounts to obtain funds and reduce aging balances.
  • Accurately completed financial statement audits and thoroughly reviewed results.
  • Managed outstanding balance amounts by evaluating reports and determining collection statuses.
  • Enhanced quality and currency of financial information by overseeing revenue collection systems.
  • Reduced waste and boosted productivity by restructuring finance and accounting departments.

Office Manager

Marc Rojtman D.D.S
06.2005 - 02.2014
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.

Lead Assistant

James Kim D.D.S
06.1990 - 06.2005
  • Built strong relationships with customers through positive attitude and attentive response.
  • Provided administrative support to principal in areas of calendar management, domestic and international travel arrangements and reconciliation of personal bank accounts.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Adhered to rigorous standards for customer service, merchandising and operational safety.
  • Partnered with managers to identify and capitalize on sales trends and brand initiatives.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Assisted in marketing efforts by identifying prospects and cold calling to induce sales.

Education

High School Diploma -

Montebello High School
Montebello, CA
06.1988

Skills

  • Database Coordination
  • Knowledge of Dental Insurance
  • Process Improvement
  • Administrative Supervision
  • Dental Assessments
  • Exam Room Preparation
  • Reminder Calls
  • Phone Inquiries
  • Quality Assurance
  • Verbal and Written Communication
  • Treatment Determination
  • Treatment Documentation
  • Medical Terminology
  • Software Applications
  • Customer Service
  • HIPAA Regulations
  • Time Management
  • Insurance Practices
  • Reading Comprehension
  • Case Management
  • Insurance Coordination
  • Claim Processing
  • Strategic Planning
  • Benefits Explanations
  • Vendor Relationship Management
  • Patient Assessments
  • Multitasking Abilities
  • Organizational Skills

Additional Information

Specialized Skills:

Dentrix and Eaglesoft Software

Paperless Dental Environment


Timeline

Insurance & Treatment Coordinator

Briana Ovbude D.D.S
11.2021 - Current

Financial Coordinator & Insurance Biller

Dwight Eckard D.D.S
10.2020 - 11.2021

Financial Coordinator & Insurance Biller

Covina Family Dental
03.2014 - 07.2019

Office Manager

Marc Rojtman D.D.S
06.2005 - 02.2014

Lead Assistant

James Kim D.D.S
06.1990 - 06.2005

High School Diploma -

Montebello High School

Similar Profiles

CREATE PROFILE
Cynthia Vargas