Cynthia Vargas
Cherry Hill
Summary
Detail-oriented professional with experience in patient care, medical office administration, and banking. Skilled in scheduling, insurance verification, billing, and customer service. Proven ability to manage tasks efficiently and maintain positive client relationships.
Overview
9
9
years of professional experience
Work History
Treamtent Coordinatior
Canal Periodontal Partners
10.2022 - Current
- Schedule and coordinate patient appointments for consultations, treatments, and follow-up care.
- Verify insurance coverage and handle pre-authorizations to ensure treatment plans are covered.
- Provide patients with financial estimates and manage payment plans, including explaining costs and financial responsibilities.
- Act as a liaison between patients, insurance companies, and healthcare providers, addressing concerns and ensuring smooth communication.
- Ensure all patient records are maintained and updated in accordance with HIPAA regulations.
Patient Care Liaison
Mid Atlantic Retina
07.2019 - 10.2022
- Handled appointment coordination, conducted insurance verification, secured treatment eligibility.
- Liaised with patients, doctors, and insurance companies to resolve scheduling and treatment inquiries.
- Oversaw maintenance of patient records verifying accuracy and compliance.
- Enhanced the overall patient experience by assisting throughout scheduling and treatment processes.
Payment Operations Specialist
TD Bank
01.2019 - 05.2019
- Oversaw substantial client payments, guaranteeing correctness and alignment with organizational policies.
- Collaborated with team to adhere to company policies and security regulations.
- Efficiently managed the reconciliation of daily payment batches, ensuring discrepancy resolution.
- Maintained privacy and confidentiality while handling payment details in a secure environment.
Teller
TD Bank
09.2015 - 12.2018
- Handled a substantial number of daily banking activities such as deposits, withdrawals, transfers.
- Delivered exceptional customer support, addressing questions and presenting options for banking needs.
- Endorsed various bank products aligned with customer's financial aspirations.
- Monitored transactions for compliance with bank policies and security protocols.
Education
High School Diploma -
Cherry Hill West
Cherry Hill, NJSkills
- Customer Service
- Patient Scheduling & Coordination
- Insurance Verification
- Billing & Payment Processing
- HIPAA Compliance & Record Management
- Multitasking & Time Management
Timeline
Treamtent Coordinatior
Canal Periodontal Partners
10.2022 - Current
Patient Care Liaison
Mid Atlantic Retina
07.2019 - 10.2022
Payment Operations Specialist
TD Bank
01.2019 - 05.2019
Teller
TD Bank
09.2015 - 12.2018
High School Diploma -
Cherry Hill West
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