Cynthia Vera
Summary
Entry-level Leasing Consultant with outstanding knowledge of rental agreement laws. Brings strong skill set and forward-thinking nature to property management markets. Organized and dedicated to property success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Leasing Agent position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Leasing Agent
Wood Creek
10.2023 - Current
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Distributed and followed up on tenant renewal notices.
- Generated leads through various marketing channels such as social media platforms, email campaigns, and print advertising materials.
Cashier
Supermercadosmorelos
11.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Fast Food Manager
Burger Street
01.2021 - 11.2022
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Ensured compliance with all health department regulations, maintaining high standards of sanitation throughout the establishment.
Education
High School Diploma -
Will Rogers College High School
Tulsa, OK05.2022
Skills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Customer service expertise
- Clear Communication
Languages
Spanish
Native or Bilingual
Timeline
Leasing Agent
Wood Creek
10.2023 - Current
Cashier
Supermercadosmorelos
11.2022 - 10.2023
Fast Food Manager
Burger Street
01.2021 - 11.2022
High School Diploma -
Will Rogers College High School