Cynthia Viera
Dartmouth,MA
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Outgoing administrative assistant with 25 years of experience in administrative support. Expert in Microsoft office with excellent organization skills and typing abilities. Forward thinking and successful at managing large office organization.
Overview
55
55
years of professional experience
Work History
Administrative Assistant
Acushnet Company, Titleist
New Bedfird, MA
05.1997 - 06.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Handled client correspondence and tracked records to foster office efficiency.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Processed invoices and expenses to facilitate on-time payment.
- Arranged rapid office equipment repair and maintenance with vendors.
- Maintained safety LO/Tagout information
- Created detailed expense reports and requests for capital expenditures.
Office Manager
Robert Viera DBA Rick Oliveira Plumbing & Heating
New Bedford, MA
01.1992 - 07.2015
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
Office Assistant
Worley Bedding & Furniture Factory
Fairhaven, MA
07.1985 - 01.1992
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Executed record filing system to improve document organization and management.
- Developed correspondence letters, memos and emails.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Coordinated, scheduled and arranged business meetings and travel calendars.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored usage of inventory supplies and contacted vendors to place new orders for replenishment.
Education
High School Diploma -
G.N.B.R.V.T.H.S
New Bedford, MA06.1985
Skills
- Appointment Coordination
- Adobe Systems Adobe Dreamweaver
- Microsoft Project
- Document and File Management
- Research and Analytical Skills
- Intuit QuickBooks
- Multitasking and Time Management
- Critical Thinking
- Computers and Technology
- Judgment and Decision-Making
- Microsoft Excel
- Office Equipment Operation
- Database and Client Management Systems
- Accounting Techniques
- Multi-Line Telephone Systems
- Microsoft Windows
- Supply Inventory Control
- Microsoft Outlook
- Strong Organizational Skills
- Microsoft Office
- SAP Crystal Reports
- Oracle PeopleSoft
- Spreadsheet Management
- Meeting Minutes
- Document Sorting
- Invoice Processing
- Detailed Meeting Minutes
- Data Entry Documentation
- SAP
- YouTube
- Service-Orientation
- Coordination
Additional Information
knowledge in Lockout/tagout, SDS and Safety
distinguished performance award
Timeline
Administrative Assistant
Acushnet Company, Titleist
05.1997 - 06.2022
Office Manager
Robert Viera DBA Rick Oliveira Plumbing & Heating
01.1992 - 07.2015
Office Assistant
Worley Bedding & Furniture Factory
07.1985 - 01.1992
High School Diploma -
G.N.B.R.V.T.H.S
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