Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Roberts

Reidsville,NC

Summary

Adept at machinery operation and demonstrating a strong work ethic, I significantly enhanced production quality at Guy&O'Neill. My problem-solving skills and attention to detail ensured compliance with safety standards, while my effective communication fostered team efficiency and customer satisfaction, leading to a noticeable increase in repeat business. Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance. Committed [Job Title] with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Committed and hardworking [Job Title] with strong background monitoring, operating and controlling equipment in [Type] setting. Highly skilled at using trade equipment as well as monitoring operations by reading charts, meters and gauges. Expert at identifying, analyzing, and troubleshooting technical problems to resolve quickly.

Overview

27
27
years of professional experience

Work History

Machine Operator

Guy&O'Neill
07.2022 - Current
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.

Medical Equipment /Customer Service Representative

Carolina Apothecary
03.2016 - 03.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Processed customer service orders promptly to increase customer satisfaction.

Home Health Caregiver

Self-employeed
03.1997 - 03.2016
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
  • Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
  • Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
  • Provided mobility assistance such as walking and regular exercising.

Education

High School Diploma -

Reidsville High School
Reidsville, NC
06.1980

Skills

  • Strong Work Ethic
  • Good Communication
  • Attention to Detail
  • Machinery Operation
  • Workplace Safety
  • Problem-Solving
  • Computer Skills
  • Quality Control
  • Basic Math
  • Quality Assurance

Timeline

Machine Operator

Guy&O'Neill
07.2022 - Current

Medical Equipment /Customer Service Representative

Carolina Apothecary
03.2016 - 03.2022

Home Health Caregiver

Self-employeed
03.1997 - 03.2016

High School Diploma -

Reidsville High School
Pamela Roberts