Cynthia Wagner
Trilogy Health Services
Fayetteville
1
Certification
25
years of professional experience
Results-driven Director of Assessment Support with extensive experience in clinical reimbursement, MDS processes, and quality measures. Skilled in training development, team collaboration, and attention to detail. Proven ability to improve assessment compliance, support accurate decision-making, and align priorities with organizational goals.
Work History
Director of Assessment Support
4 Years 1 Month- Monitored assessment compliance with state and federal regulations, reducing documentation gaps and submission errors.
- Guided strategic planning efforts, aligning assessment goals with organizational objectives for long-term success.
- Optimized resource allocation by establishing clear priorities and effectively managing competing demands.
- Remained current on industry trends and emerging technologies to inform future strategies in assessment management.
- Enhanced team performance by providing ongoing training and professional development opportunities.
- Assisted VP of Assessment with special projects as assigned
Assessment Support Nurse
2 Years 7 Months- Educated and Mentored new MDS Coordinators on MDS processes, fostering teamwork and improving efficiency.
- Multi-facility oversight and management of Quality Measures, Case Mix, and Clinical Reimbursement areas.
- Led teams in driving successful outcomes by prioritizing standard of care and best practices.
- Monitored assessment compliance with state and federal regulations, reducing documentation gaps and submission errors
Director of Clinical Reimbursement
5 Years 2 Months- Oversaw staff performance, providing coaching, feedback, and accountability for quality outcomes.
- Collaborated with clinical and administrative leaders to resolve operational issues and support care delivery.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Provided oversight and education to facilities pertaining to Quality Measures, Case Mix, and Medicare reimbursement.
Director of Nursing Services
5 Years- Directed nursing operations to maintain regulatory compliance, resident safety, and care quality standards.
- Led clinical staff development, coaching nurses and aides on policies, procedures, and documentation accuracy.
- Coordinated interdisciplinary care planning to align services with resident needs and physician orders.
- Oversaw infection control practices, ensuring consistent adherence to facility protocols and prevention standards.
MDS Coordinator
8 Years- Coordinated MDS assessments, ensuring timely completion and submission for regulatory compliance.
- Reviewed resident charts for accuracy, supporting precise care planning and reimbursement documentation.
- Collaborated with interdisciplinary team to gather assessment data and resolve coding discrepancies.
- Monitored assessment schedules, maintaining compliance with RAI requirements and facility deadlines.
Education
Associate of Science - Nursing
- Dean's List
Skills
Data analysis
Training Development
Strategic Leadership
Attention to detail
Dependability
Excellent communication
Teamwork and collaboration
Adaptability and flexibility
Professionalism
Certification
RAC-CTA
DNS-CT
Timeline
Director of Assessment Support
Trilogy Health Services
10.2022 - CurrentRead More
Assessment Support Nurse
Trilogy Health Services
03.2020 - 10.2022Read More
Director of Clinical Reimbursement
Premier Health Care Management
01.2015 - 03.2020Read More
Director of Nursing Services
Madeira Health Care Center/Premier Health Care Management
01.2010 - 01.2015Read More
MDS Coordinator
Madeira Health Care Center/Premier Health Care Management
01.2002 - 01.2010Read More
Raymond Walters/University of Cincinnati
Associate of Science from Nursing
Read More