Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Waller

Bremen,GA

Summary

Dynamic and results-driven Certified Dietary Manager with extensive experience at Lucent Group, excelling in menu planning and staff training. Proven ability to enhance food safety standards and reduce waste through effective inventory management. Strong collaborator with a focus on improving patient satisfaction and operational efficiency in high-volume environments.

Overview

25
25
years of professional experience

Work History

Cook

Lucent Group
08.2025 - Current
  • Prepared ingredients following safety and sanitation guidelines.
  • Assisted in food preparation and cooking techniques for various menu items.
  • Maintained cleanliness of kitchen equipment and work areas to ensure compliance.
  • Collaborated with team members to streamline food service during peak hours.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Certified Dietary Manager

Lucent Group
03.2019 - 08.2025
  • Managed dietary menus to ensure compliance with nutritional guidelines and resident preferences.
  • Coordinated meal service operations, enhancing efficiency and food presentation quality.
  • Assisted in staff training on safe food handling practices and dietary regulations.
  • Monitored inventory levels and placed orders to maintain adequate food supply for meal preparation.
  • Collaborated with healthcare professionals to develop individualized nutrition plans for residents.
  • Conducted regular audits of kitchen practices to uphold safety and sanitation standards.
  • Implemented feedback mechanisms to gather resident input on menu satisfaction and dining experience.
  • Supported budgeting activities by tracking expenses related to food procurement and labor costs.
  • Conducted regular audits of food storage areas to maintain cleanliness standards and prevent contamination risks.
  • Monitored staff performance through evaluations and feedback sessions, addressing any areas needing improvement proactively.
  • Enhanced food safety standards by implementing strict hygiene protocols and conducting regular staff training sessions.
  • Participated in interdisciplinary meetings to provide expertise on patient nutritional care, supporting holistic treatment approaches.
  • Managed a team of dietary aides, providing ongoing coaching and support to ensure high-quality meal services for patients.
  • Partnered with dietitians in assessing patients' needs for therapeutic diets upon admission or during their stay at the facility.
  • Fostered a positive work environment that encouraged teamwork, creativity, and open communication among staff members.
  • Improved patient satisfaction by developing and implementing customized meal plans according to their dietary needs and preferences.
  • Reduced food waste by closely monitoring inventory levels and adjusting purchasing practices accordingly.
  • Successfully resolved patient concerns or complaints related to meals or service quality by taking prompt corrective actions when needed.
  • Ensured compliance with federal, state, and local regulations by staying current on industry best practices and adapting procedures accordingly.
  • Purchased food supplies for department according to budget limitations.
  • Interviewed, hired and trained dietary personnel to provide optimal service.
  • Consulted with dietitians to plan menus appropriate for patient needs.
  • Visited with residents to inquire about satisfaction, quality, and personal preferences.
  • Monitored production to check safety, standardized production and appropriate portioning.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maximized quality assurance by completing frequent line checks.

Assistant Manager

Carrollton Nursing and Rehabilitation Center
11.2000 - 08.2019
  • Led team to improve operational workflows and enhance customer service experiences.
  • Developed training programs for new staff, fostering skill development and knowledge retention.
  • Streamlined inventory management processes, reducing discrepancies and improving stock accuracy.
  • Collaborated with upper management to implement strategic initiatives that increased departmental efficiency.
  • Analyzed performance metrics to identify areas for improvement and drive operational excellence.
  • Facilitated regular team meetings to promote open communication and address challenges proactively.
  • Managed scheduling and resource allocation to optimize workforce productivity in high-demand periods.
  • Mentored junior staff members, providing guidance on best practices and professional growth opportunities.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Implemented staff training programs to elevate service standards and knowledge.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Conducted performance evaluations, identifying areas for development and rewarding strong performance.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Launched quality assurance practices for each phase of development

Education

GED -

Carroll Technical School
Carrollton, Ga

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Food preparation
  • Multitasking and organization
  • Kitchen organization
  • Strong attention to safe food handling procedures
  • Sanitation
  • Supply restocking
  • Kitchen equipment operation and maintenance
  • Sanitation practices
  • Contamination prevention
  • Food waste reduction
  • Performance improvement
  • Portion control
  • Allergen awareness
  • New hire training
  • Nutrition awareness
  • Recipes and menu planning
  • Menu planning
  • Recipe development
  • Operations management
  • Problem-solving
  • Time management
  • Attention to detail
  • Team collaboration
  • Ingredient knowledge
  • Labor management
  • Health and safety compliance
  • Food storage
  • Staff training
  • Inventory management
  • Stock management
  • Temperature control
  • Cost control
  • Special diets
  • ServSafe certified
  • Focused and disciplined
  • Kitchen sanitation management
  • Recipe modification
  • Quality assurance and control
  • Recipe-based cooking
  • Order prioritization
  • Cutting and slicing techniques
  • Positive and professional
  • Health code adherence
  • Dietary restriction support
  • High volume production capability
  • Teamwork and collaboration

Timeline

Cook

Lucent Group
08.2025 - Current

Certified Dietary Manager

Lucent Group
03.2019 - 08.2025

Assistant Manager

Carrollton Nursing and Rehabilitation Center
11.2000 - 08.2019

GED -

Carroll Technical School

Similar Profiles

CREATE PROFILE