Cynthia Wandera
Montclair,NJ
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Business Analyst
Si Staffing Agency
08.2020 - 10.2022
- Created dashboards and reporting tools to monitor and track key business performance metrics
- Enhanced effectiveness of reporting tools by reducing data redundancy and improving calculation performance by making reports visually simple and logical
- Coordinated restructuring and implementation of new invoicing process which decrease invoice processing time by 30%
- Created System Appreciation Document (SAD) for time report that reduced person to person training time, increasing work productivity among team members
- Conducted interviews with key business users to collect information on business processes and user requirements
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies
- Increased operational efficiency by implementing business intelligence solutions and deployed predictive analytics models to forecast future trends
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement
- Analyzed open orders, backlog, and sales data to provide sales team with insights
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Performed gap analysis to identify areas of improvement
Human Resources Intern
TRUE RELIGION
05.2021 - 08.2021
- Reported and tracked HR metrics, goals and targets in respect to Diversity, Equity and Inclusion
- Liaised with HR management to devise and update performance evaluation criteria's on changing industry and social trends in respect to DEI
- Supported execution of various developmental programs for both existing and new employees for their continuous personal and professional growth
- Conducted performance reviews and provided feedback to managers on employee performance
Consultant
Adidas
01.2021 - 05.2021
- Provided strategic recommendation to adidas for how to deepen and retain loyalty of today's generation of runners
- Conducted customer segmentation analysis, competitive assessment, subject matter expert interviews and ideation sessions
- Provided range of ideas to adidas brand managers and presented full strategic recommendation of leading concept
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs
- Collaborated with teams to define, strategize, and implement marketing and web strategies
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
BUSINESS MANAGER
Chessah Transportation
01.2018 - 07.2020
- Managed team of 20 employees in order to ensure all tasks are completed on time
- Created, managed, and executed business plan and communicated company vision and objectives to motivate employees
- Oversaw and improved deliveries through proactive coordination of daily operations
- Spearheaded recruitment and hiring process and compiled training materials for new and existing team members
- Executed business plans to further strengthen and maximize territory sales and profits
- Managed prospective leads and existing accounts using CRM platform to accurately forecast revenue and nurture long-term business partnerships
- Negotiated price and service with customers and vendors to decrease expenses and increase profit
- Exceeded expected sales targets by approximately 16% monthly
Undergraduate Research Assistant
Felician University
01.2016 - 12.2017
- Developed effective skills in time management and multi tasking as result of working independently in deadline-oriented setting.
- Recorded data and maintained source documentation following good documentation practices.
- Assisted faculty members with research assignments on microbiology projects.
- Planned, modified and executed research techniques, procedures and tests.
- Performed statistical, qualitative and quantitative analysis.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
Education
MASTERS IN BUSINESS ADMINISTRATION -
Montclair State University
Montclair, NJ08.2022
BACHELOR OF SCIENCE - BIOLOGY
Felician University
Lodi, NJ01.2019
Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint ) Power BI, SAP, SQL, Pivot tables
- Profit and Loss management
- Proficient in Salesforce, Hub spot and wordpress
- Predictive modeling
- Business process mapping
- Web-based reporting tools
- Marketing research and project management
- Test Case Scenarios
Accomplishments
- Data Organization - Classified, recorded and summarized numerical and financial data to compile and keep financial records.
- Process Improvement - Achieved revenue objective by implementing cost-cutting measures.
- Consumer Research - Effectively executed new business strategies based on market research data collected to reflect consumer interest on both tactical and strategic levels.
Timeline
Human Resources Intern
TRUE RELIGION
05.2021 - 08.2021
Consultant
Adidas
01.2021 - 05.2021
Business Analyst
Si Staffing Agency
08.2020 - 10.2022
BUSINESS MANAGER
Chessah Transportation
01.2018 - 07.2020
Undergraduate Research Assistant
Felician University
01.2016 - 12.2017
MASTERS IN BUSINESS ADMINISTRATION -
Montclair State University
BACHELOR OF SCIENCE - BIOLOGY
Felician University
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