Cynthia Warren
Dearborn
Summary
Dynamic Supports Coordinator at Services To Enhance Potential, adept in case management and crisis intervention. Successfully developed personalized support plans, enhancing client outcomes through effective resource coordination and advocacy. Established strong client relationships, ensuring compliance with regulations while fostering trust and open communication. Proven ability to resolve conflicts and streamline support processes efficiently.
Overview
33
33
years of professional experience
Work History
Supports Coordinator
Services To Enhance Potential
12.1992 - Current
- Conducted comprehensive assessments of client needs to develop personalized support plans.
- Coordinated services among various stakeholders to streamline client support processes.
- Facilitated regular communication with clients to ensure understanding of available resources.
- Tracked client progress toward goals, adjusting support strategies as necessary.
- Resolved conflicts and challenges by implementing effective problem-solving techniques.
- Monitored compliance with internal policies and external regulations to uphold service quality.
- Allocated resources efficiently to maximize client benefit and service efficiency.
- Maintained accurate and organized documentation of client interactions and case updates.
- Collaborated with local agencies to improve access to essential support services for clients.
- Established strong relationships with clients, fostering trust and open communication.
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Fostered partnerships with local service providers to enhance resource networks available to clients in need of specialized assistance or referrals.
Education
Master of Social Work - Social Work
Eastern Michigan University
Ypsilanti, MI04-2002
Bachelor of Social Work - Social Work
Wayne State University
Detroit, MI05-1982
Skills
- Case Management & Needs Assessment
- Crisis Intervention & Conflict Resolution
- Advocacy & Resource Coordination
- Mental Health Support
- Documentation & Compliance (HIPAA, DWIHN, CARF)
Timeline
Supports Coordinator
Services To Enhance Potential
12.1992 - Current
Master of Social Work - Social Work
Eastern Michigan University
Bachelor of Social Work - Social Work
Wayne State University