Cynthia Wells
Cornelia,GA
Summary
Empathetic professional with hands-on experience providing quality psychological services to children and adults. Skilled in identifying, assessing, and diagnosing mental health and emotional issues. Develops and implements treatment plans and provides counseling and therapy to obtain maximum results for patients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavioral Health Counselor
Department of Corrections
01.2023 - 12.2024
- Company Overview: Lee Arrendale State Prison
- Boosted client assessment numbers by 23% in the first quarter, resulting in a 44% decrease in wait times and improved patient care outcomes
- Client satisfaction increased by 24% due to a 34% reduction in grievances escalated to management
- Facilitated focus on anger management, stress management, and relapse prevention
- Provided referrals to community resources that help meet clients' needs for continual recovery
- Lee Arrendale State Prison
First Responder/ Corrections Officer
Department of Corrections
01.2022 - 09.2023
- Company Overview: Lee Arrendale State Prison
- Increased safety in the special management unit by 40% in two years of management, utilizing critical thinking skills to resolve 25% of conflicts between inmates or staff members
- Assessed justice individuals' mental health, stability, and behavior
- Demonstrated the ability to defuse potentially violent situations through effective communication techniques
- Lee Arrendale State Prison
University English Teacher
National University of Defense of Technology
09.2018 - 07.2022
- Company Overview: University English Teacher
- Enhanced student English-speaking proficiency by 89% within six months through personalized targeted practice sessions
- Developed a comprehensive assessment framework, improving student performance metrics by 88 % within 12 months, fostering a clearer understanding of learning objectives
- Presented 42% of classes via Zoom during the 2019-2021 COVID outbreak
- University English Teacher
Education
Masters of Applied Behavioral Analysis - Applied Psychology
Eastern Kentucky University
Online01.2025
BA - Forensics Psychology
Argosy University
12.2013
Skills
- Adaptability
- Collaboration and Teamwork
- Management
- Communication
- Active Listening
- Analytical Problem Solving
- Diversity Champion
- Clinical documentation
- Suicide prevention
Certification
- BCOT-POST Certificate, PBCO02023O254903, 01/01/23, 05/31/25
- Sex Offender Psycho-Educational Certificate, Georgia Department of Corrections
- MRT Certificate, 08/31/24, Georgia Department of Corrections
- CPR/AED/Adult and Child, 685081-766349F347
- White County GA FEMA/CERT, 12/31/24
Leadership
- The Pointe, 01/01/25, Present
- Center for Wellness and Recovery, Toccoa, GA
Awards
- Recognition for 'Working Better Together' training new facility’s employees, 07/31/24
- Georgia Department of Corrections-Counselor of the Quarter, 05/31/24
Timeline
Behavioral Health Counselor
Department of Corrections
01.2023 - 12.2024
First Responder/ Corrections Officer
Department of Corrections
01.2022 - 09.2023
University English Teacher
National University of Defense of Technology
09.2018 - 07.2022
BA - Forensics Psychology
Argosy University
- BCOT-POST Certificate, PBCO02023O254903, 01/01/23, 05/31/25
- Sex Offender Psycho-Educational Certificate, Georgia Department of Corrections
- MRT Certificate, 08/31/24, Georgia Department of Corrections
- CPR/AED/Adult and Child, 685081-766349F347
- White County GA FEMA/CERT, 12/31/24
Masters of Applied Behavioral Analysis - Applied Psychology
Eastern Kentucky University
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