Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Williams

Lake Elsinore,CA

Summary

Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.

Overview

26
26
years of professional experience

Work History

Executive Director

Springboard Social Enterprises
09.2021 - Current
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Collaborated with accounting and other professional teams to review and maintain compliance with regulations.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
  • Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
  • Advocated for organization and company mission to raise awareness and support.
  • Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.

VP, Office of Administration

Springboard Social Enterprises
09.2017 - 09.2021
  • Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
  • Streamlined operations to maximize business efficiency and profits.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Monitored key business risks and established risk management procedures.

Director of Office Administration

Springboard Nonprofit Consumer Credit Management
01.2014 - 09.2017
  • Evaluated company documentation to verify alignment with regulatory requirements.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Drafted and distributed reports to assist board members with critical business decisions.
  • Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.

Executive Assistant to the Chief Executive Officer

Springboard Nonprofit Consumer Credit Management
03.2007 - 01.2014
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
  • Contributed to smooth business operations by planning and organizing meetings and conferences.
  • Managed complex calendar scheduling with focus on proper allocation of executive availability.
  • Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
  • Managed complex projects to successful completion, ensuring timely delivery of results to the CEO.
  • Increased meeting effectiveness with detailed preparation of agendas, materials, and minutes.
  • Handled confidential and sensitive information with discretion and tact.
  • Prepared meeting agendas and briefing papers for members of board of directors and executive team.
  • Assisted in budget management by monitoring expenditures, processing expense reports, and reconciling accounts for the executive office.
  • Strengthened relationships with key partners through professional representation at industry events or conferences when necessary on behalf of the CEO.
  • Streamlined communication by managing correspondence between the CEO and external stakeholders.
  • Supported decision-making processes by compiling research data and presenting findings to the CEO.

Assistant Controller

Springboard Nonprofit Consumer Credit Management
01.2001 - 03.2007
  • Facilitated cross-functional collaboration by partnering with other departments on special projects aimed at improving overall company performance.
  • Supported program managers in providing procedural training on finance and accounting.
  • Ensured integrity of general ledger accounts through regular reconciliations, adjustments, and detailed documentation.
  • Streamlined month-end closing procedures, reducing time spent on manual tasks and increasing efficiency.
  • Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
  • Mitigated risk by implementing internal controls and safeguards for revenues and expenditures.
  • Completed year-end close processes through effective supervision financial functions and regular treasury transactions.

Payment Processing Specialist

Springboard Nonprofit Consumer Credit Management
06.1998 - 01.2001
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Ensured timely payments by closely monitoring deadlines and proactively reaching out to clients for required information.
  • Liaised with external partners such as banks, payment gateways, and credit card companies to ensure seamless transaction processing for clients.

Education

La Sierra
Riverside, CA

Concorde Career College
San Bernardino, CA

Skills

  • Program Administration
  • Corporate Social Responsibility
  • Board Reporting
  • Strategic business planning
  • Portfolio Management

Timeline

Executive Director

Springboard Social Enterprises
09.2021 - Current

VP, Office of Administration

Springboard Social Enterprises
09.2017 - 09.2021

Director of Office Administration

Springboard Nonprofit Consumer Credit Management
01.2014 - 09.2017

Executive Assistant to the Chief Executive Officer

Springboard Nonprofit Consumer Credit Management
03.2007 - 01.2014

Assistant Controller

Springboard Nonprofit Consumer Credit Management
01.2001 - 03.2007

Payment Processing Specialist

Springboard Nonprofit Consumer Credit Management
06.1998 - 01.2001

La Sierra

Concorde Career College

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Cynthia Williams