Enjoy researching industry trends and learning data analysis
CYNTHIA WILLIAMS
El Paso,TX
Summary
I am a highly motivated, detail-oriented, hard-working educator, currently seeking a challenging opportunity to leverage my skills in customer service, and my proficiency in clear and effective communication with exceptional listening abilities, in a dynamic sales environment. My excellent customer service skills over 27 plus years in higher ed lead to being a three-time recipient of Who's Who Among America's Teachers. As a lifelong learner, I am passionate about learning new skills and building relationships, such as GIS mapping, and applications to facilitate decision making for stakeholders.
Overview
14
14
years of professional experience
4
4
Certification
Work History
Volunteer Transcriber
National Conservation Training Center
Shepherdstown, WV
12.2023 - Current
- Demonstrated excellent listening skills to ensure accurate transcription of audio recordings.
- Listened to audio files and converted content into written text, word-for-word, following written language conventions and industry standards.
- Researched unfamiliar terms and jargon to ensure accurate representation in transcriptions.
- Proofread documents prior to submission for accuracy and completeness.
- Provided customer service support by responding promptly to inquiries from clients or supervisors regarding transcribed materials.
Volunteer Standard Editor
US Geological Survey
Reston, VA
10.2023 - 02.2024
- As a volunteer Standard Editor with The National Map Corps, an online crowdsourcing mapping project, I successfully edit structures in all 50 states and the U.S. Territories, using my own computer to help update structures data.
- Using aerial imagery base layers and internet research, I verify, update, delete, or create structure points in the U.S. Geological Survey's online mapping editor and contribute to the USGS National Structures Dataset, The National Map, and U.S. Topo Maps.
Adjunct Instructor
Embry-Riddle Aeronautical University Worldwide
Holloman Air Force Base, NM
04.2010 - 04.2023
- Instructed economic principle courses for 9-week terms for the College of Arts & Sciences using various course-delivery methods, and instructional technologies including online learning platforms, video conferencing tools, and interactive whiteboards.
- Maintained attendance and grade records.
- Assessed student performance through tests, quizzes, projects, papers, and presentations.
- Fostered student commitment to lifelong learning by connecting course material to current social and economic issues.
- Promoted a positive learning environment by encouraging critical thinking skills among students.
- Researched scholarly articles for use in lesson plans or lecture materials.
- Participated in professional development activities related to teaching techniques and pedagogy.
Education
Master of Science - Economics
The University of Texas At El Paso
El Paso, TX07-1994
BBA - Economics/Finance
The University of Texas At El Paso
El Paso, TX05-1987
Skills
- Problem Solving
- Effective Communication
- Critical Thinking
- Organizational Skills
- Collaboration
- Flexibility
- Research and Analysis
- Self-Motivation
Affiliations
- National Conservation Training Center, Current Member
- US Geological Survey, Citizen Scientist
- ESRI Academy Training: GIS training seminars, web courses and attending MOOCs on Cartography, Spatial Analysis, Spatial Data Science , and Imagery in Action
- Completed an OSHA 10-hour Construction Safety and Health training, April 2023
Certification
- IS-00912: Retail Security Awareness: Understanding The Hidden Hazards Certificate, FEMA Emergency Management Institute, July 18, 2024
- IS-00241.c: Decision Making And Problem Solving Certificate, FEMA Emergency Management institute, January 6, 2020
- Mapping as a Visualization and Communication Tool in Your Classroom, National Geographic Twenty Hour Course Certificate, August 18, 2021
- Canvas Network Course Completion, Public Safety Small Unmanned Aircraft Systems (sUAS) MOOC, Embry-Riddle Aeronautical University, November 30, 2019
Accomplishments
- Co-authored with Dr. Dilmus D. James, Dr. W. Carroll Johnson, and
Norma Dunn, an article entitled: “Integrating Modern and Traditional
Production Techniques: The Ecobrick Project in Cd. Juarez,” which was
presented at the Association of Borderland Scholars 1995 Annual Meetings
in conjunction with the Western Social Science Association, Oakland, CA,
April 1995
- Master of Science in Economics Thesis: “Choice of Technology and
Low-Cost Housing in Latin America: A Case Study of Selected Building
Block Technologies in Cd. Juarez”, The University of Texas at El Paso,
El Paso, TX, July 1994
- Outstanding Graduate Economics Major, The University of Texas at
El Paso, El Paso, TX, 1990
- Awarded a Teaching Assistantship Department of Economics & Finance,
The University of Texas at El Paso, El Paso, TX, 1987 – 1989
References
Dr. Kelly George, College of Aviation, Embry-Riddle Aeronautical University
Kelly.George@erau.edu
43095 Demerrit Street, South Riding, VA 20152
(703) 402-1445
Dr. Timothy P. Roth, Dept of Economics & Finance, The University of Texas at El Paso
troth@utep.edu
6301 El Risco Drive, El Paso, TX 79912
(915) 833-1876
Micah J. Fields
Micah.j.fields@gmail.com
4513 Lacewood Drive, Argyle, TX 76226
(972) 955-9629
Interests
Learning about drone imagery and applications using my drone
Timeline
Volunteer Transcriber
National Conservation Training Center
12.2023 - Current
Volunteer Standard Editor
US Geological Survey
10.2023 - 02.2024
Adjunct Instructor
Embry-Riddle Aeronautical University Worldwide
04.2010 - 04.2023
Master of Science - Economics
The University of Texas At El Paso
BBA - Economics/Finance
The University of Texas At El Paso
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