Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Williams

West Islip

Summary

Detail-oriented Assistant Bookkeeper at King Kullen Grocery Co, skilled in financial statement reconciliation and cash flow management. Enhanced team efficiency by training junior staff and improved customer relations through active listening. Recognized for maintaining accurate financial records and streamlining reporting processes, contributing to overall operational success.

Overview

39
39
years of professional experience

Work History

Assistant Bookkeeper

King Kullen Grocery Co
03.1987 - Current
  • Reconciled bank statements and financial records to maintain accurate ledgers.
  • Trained junior staff on bookkeeping procedures and software applications to enhance team efficiency.
  • Supported the bookkeeper with payroll processing, ensuring accurate employee compensation.
  • Performed data entry, paper filing, electronic archiving and used 10‐key and other machines and equipment to support office efficiency.
  • Improved financial accuracy by maintaining organized records of all transactions and reconciliations.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Trained new team members on company policies and customer service best practices.

Shop Steward

UFCW LOCAL 1500
01.2007 - 06.2023
  • Facilitated communication between management and employees to address concerns and resolve conflicts.
  • Represented employee interests in negotiations, ensuring fair treatment and adherence to agreements.
  • Monitored work conditions to identify issues, recommending improvements for a safer environment.
  • Assisted in grievance procedures, providing guidance and support for employees throughout the process.
  • Established strong relationships with union representatives) to facilitate effective collaboration on matters related to worker''s rights and protections.
  • Negotiated collective bargaining agreements.

Education

GED -

Hicksville High School
Hicksville, NY
06-1986

Skills

  • Proficient time management
  • Cash flow management
  • Payment processing
  • Accurate financial reporting
  • Customer relations
  • Critical thinking and analysis
  • Adept at handling multiple responsibilities simultaneously

  • Experienced with Microsoft Office applications
  • Accurate data entry
  • Cash handling and reconciliation
  • Strong organizational skills
  • Strong attention to detail
  • Self-driven professional

Timeline

Shop Steward

UFCW LOCAL 1500
01.2007 - 06.2023

Assistant Bookkeeper

King Kullen Grocery Co
03.1987 - Current

GED -

Hicksville High School