Registered Nursing professional with substantial experience in healthcare management and patient care. Demonstrates strong ability to lead and collaborate with multidisciplinary teams, ensuring optimal patient outcomes and staff efficiency. Adept at adapting to changing healthcare environments while maintaining high standards in clinical practice and regulatory compliance. Skilled in critical decision-making, patient assessment, and staff training, with focus on fostering supportive and result-driven workplace.
Overview
30
30
years of professional experience
Work History
Registered Nurse Supervisor
Visiting Angels Home Care
02.2023 - 12.2023
Initiated and developed strong rapport with patients and families, providing education and emotional support during challenging situations.
Created and implemented patient care plans specific to individual needs. Re-evaluated patient needs and updated care plans appropriately and routinely.
Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems effectively and efficiently.
Served as a liaison between administration, medical staff, and patients/families for seamless communication and coordination of care efforts.
Provided all new personnel with hands-on training and evaluation of all aspects of patient care including infection control policies and procedures. Completed routine staff competency through direct observation, skills assessments and feedback sessions.
Maintained accurate and timely documentation of patient care in accordance with regulatory requirements.
Registered Nurse Care Coordinator
Private Duty In-Home Care
06.2022 - 12.2022
Served as a liaison between patient, family, insurance company, and providers to help navigate complex healthcare system.
Coordinated and honored patient's request to remain at home and private throughout his end of life care with minimal outside interaction.
Provided 24/7 care and family support while allowing the patient to experience compassionate comfort care throughout the end of life.
Coordinated, hired, trained, scheduled and routinely evaluated two additional care givers as needs increased.
Health Facility Administrator
Davita, Inc & American Renal Associates
05.2019 - 06.2022
Facilitated interdisciplinary team meetings to discuss complex cases or areas needing improvement across departments, ensuring comprehensive care plans were developed for patients with unique needs.
Increased staff retention rates by fostering a positive work environment that valued teamwork, open communication, and professional development opportunities.
Demonstrated strong leadership skills by successfully navigating the health facility through periods of growth, change, Covid-19 pandemic and organizational restructuring.
Maintained up-to-date knowledge of industry trends and advancements in order to provide relevant advice during strategic decision-making processes.
Improved staff performance by conducting regular training sessions on best practices.
Evaluated employee performance, providing constructive feedback and setting achievable goals for growth within the organization.
Managed budgets and financial resources to meet organizational goals while minimizing expenses.
Ensured regulatory compliance by monitoring staff processes to eliminate hazards posed for both patients and staff while ensuring continuous compliance with local, state, and federal healthcare regulations. Provided follow through with meticulous documentation and reporting.
Defined best practice protocols, quality assurance initiatives and clinic policies and procedures. Emphasizing professionalism, quality of care, medical teaching and both patient and staff satisfaction.
Registered Nurse LTAC
Vibra Hospital of Mahoning Valley/Select Specialty
11.2015 - 08.2018
Assessed and responded to changes in patient condition rapidly, initiating appropriate interventions as needed to prevent complications or decline.
Facilitated non-judgmental and non-discriminatory care to preserve patient autonomy, dignity and rights.
Coordinated wound care interventions for complex wounds, leading to faster healing times and reduced risk of infection.
Collaborated with interdisciplinary teams to ensure comprehensive patient care and treatment plan adherence.
Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Followed all personal and health procedures to effectively comply with best practices and HIPAA laws and prevent information breaches.
Hospice Regional Clinical Educator Ohio
US Medical Management LLC
03.2010 - 11.2015
Championed a positive work environment by fostering open dialogue between educators, clinicians, administrators, and ancillary staff involved in the delivery of patient care.
Strengthened relationships with external partners such as hospitals, physicians, and professional associations by coordinating joint educational initiatives.
Evaluated clinical competencies of staff members, identifying areas for improvement and providing and implementing targeted training solutions.
Conducted regular audits of employee performance metrics, using data-driven insights to inform future educational interventions.
Improved patient outcomes by delivering comprehensive clinical education and training to healthcare providers.
Maintained regulatory compliance by ensuring adherence to industry standards and guidelines in all educational activities.
Enhanced staff proficiency in clinical procedures through hands-on demonstrations and interactive workshops.
Optimized patient care quality by updating and implementing policies, procedures, and protocols based on current best practices in clinical education.
Hospice Registered Nurse Case Manager
Alliance Visiting Nurse and Hospice
10.2001 - 03.2010
Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
Maintained accurate documentation of patient interactions, assessments, interventions, and responses to care.
Served as a liaison between patients, families, and healthcare providers to ensure seamless delivery of hospice services.
Efficiently managed caseloads while adhering to regulatory guidelines ensuring compliance with Medicare conditions of participation.
Cultivated a positive team culture through role modeling, active listening, and open communication with peers and supervisors.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Education
Registered Nurse
St. Francis Hospital School of Nursing
New Castle, PA
Skills
Customer service
Clinical and staff management
Coaching and mentoring
Quality assurance and improvement
Crisis management
Case reviews and chart audits
Team collaboration and motivation
Nursing services coordination
Patient education and advocacy
Multidisciplinary care coordination
Conflict management
Multitasking, organization, planning and scheduling
Timeline
Registered Nurse Supervisor
Visiting Angels Home Care
02.2023 - 12.2023
Registered Nurse Care Coordinator
Private Duty In-Home Care
06.2022 - 12.2022
Health Facility Administrator
Davita, Inc & American Renal Associates
05.2019 - 06.2022
Registered Nurse LTAC
Vibra Hospital of Mahoning Valley/Select Specialty