Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Wortham

Memphis,TN

Summary

Operational Efficiency Specialist with a proven ability to enhance business processes and drive project initiatives. Leveraged advanced Excel techniques and strong project management skills at FedEx to consistently exceed milestones. Notable achievements include significant improvements in programmatic operations through analytical insights and collaborative efforts. Committed to further advancing operational excellence in future roles.

Overview

37
37
years of professional experience

Work History

Senior Project Analyst

FedEx
Memphis, TN
07.2020 - 07.2025
  • Identified areas of risk or opportunity for improvement in the project lifecycle.
  • Collaborated with senior management to define scope and objectives of projects.
  • Monitored project progress against established benchmarks and provided regular status reports to stakeholders.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Technology Analyst

FedEx
Memphis, TN
07.1988 - 07.2020
  • Monitored system performance metrics to identify trends and anticipate potential issues before they arise.
  • Conducted data backups and disaster recovery operations.
  • Tested, maintained and monitored computer programs and systems.
  • Facilitated communication between IT and other departments to align technology solutions with business objectives.
  • Troubleshot program and system malfunctions to restore normal functioning.
  • Designed and executed data migration plans for system upgrades or replacements, ensuring data integrity and minimal disruption.
  • Provided technical support and troubleshooting for system issues, ensuring minimal downtime and maintaining productivity.

Education

Some College (No Degree) - Computer And Information Systems

Southwest Tennessee Community College
Memphis, TN

Skills

  • Complex Formula Development in Excel
  • Operational Efficiency Improvement
  • Requirements gathering
  • Business process improvement
  • Meeting participation
  • Data collection
  • Project management
  • Timelines and milestones

Timeline

Senior Project Analyst

FedEx
07.2020 - 07.2025

Technology Analyst

FedEx
07.1988 - 07.2020

Some College (No Degree) - Computer And Information Systems

Southwest Tennessee Community College

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Cynthia Wortham