Cynthia Zaldivar
Santa Fe,NM
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
25
25
years of professional experience
Work History
Payroll Assistant
NM State Forestry-EMNRD
10.2021 - Current
- Maintained fire payroll information by calculating, collecting, and entering data into SHARE.
- Verified timekeeping records and handled any discrepancies with employees.
- Entered daily time on excel and completed payroll accurately and timely to meet expectations.
- Developed and implemented payroll procedures to streamline workflow.
- Processed timecards and payroll data for team of employees.
Finance Specialist/Payroll & Reimbursement Auditor
NM State Forestry-EMNRD
09.2021 - Current
- Payroll audit entails a thorough examination. Attention to detail, being accurate and consistent helps avoid spelling errors and other mistakes.
- Currently audit payroll for 6 District plus Mimbres HS Crew, Wildfire Response program and Pecos River Hotshot Crew. This typically involves reviewing payroll dates and times match. Financial codes are correct (Combo code, operating unit, and fund) Making sure the spelling of names, fire name and fire number are entered correctly.
- Prepared and submitted responses to requests and requirements of auditors
- Identified process issues and made recommendations for improvement or correction.
- Contacted cooperators when needed to immediately find resolutions for escalated issues.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Followed established auditing processes to meet internal and regulatory requirements.
- Maintained integrity of general ledger and chart of accounts.
- Have helped assist while AMO was out on leave. Created payment vouchers. Voucher page-under short supplier name; look up who bill is for, then hit tab it will auto populate information, add date of invoice and invoice number, add current amount shown on invoice then save. Invoice Information tab-Make sure address was correct, added Invoice number to Invoice box-make sure address is correct to business, invoice lines add correct cost on merchandise amount, GL unit-52100, Acct-546320, fund-19900, Dept-0412100000(WRP), Class-I0000 Bud ref-125, Rpt Cat-0439. Add attachment and enter Invoice to description line. Make sure invoice is signed by the supervisor. Payment tab-add invoice#, Remit to make sure correct address, Message box add Invoice number and always check mark separate payment. Once payment is ready it will have payment date and reference number added to schedule payment box. Then you can add reference number and print out reconciled page.
- I have helped submit payment voucher for WEX. Making sure it has ALL attachments. This includes accounting string approval, Exemption, Executive Order, Monthly Invoice bill, WEX fuel logs and Receipts.
- Helped audit the E-6 making sure updates are correct with vehicle information. This includes year, make, model, vin #, type of engine, water tender or command unit, call signs are correct.
- Double checking payments. making sure matches up to the AP Journal/General ledger. Entering Purchase Voucher number to FMS once payments have been made.
- Refer to chart of accounts to make sure what account should be used.
- Created Requisitions for the districts. Making sure vendors match receipts and executive order is correct at top corner of page. Requisitions include the invoice or receipts, Resource order, quote sheet if provided, exemptions and executive order.
- work daily in Microsoft office word, excel, outlook and TEAMS
Initial Attach Dispatcher
NM State Forestry-EMNRD
07.2008 - 10.2020
- Perform as an initial attack dispatcher, receiving, filling, and tracking resource requests and orders for
fire and other emergencies, utilize radio consoles with multiple frequencies. - Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Entering all fire information into the Fire Management System. This includes location (latitude/longitude) fire departments assisting, dates and times, number or vehicles and types of engines/water tenders, dip sites, air craft ect...
- Receiving requests and filling orders for various types of wildland firefighting; aircraft, equipment,supplies and crews.
- Coordinated and assured open communication channels are operable and ensure a safe working environment for the dispatch center and field resources via various methods which include but are not limited to telephones, email, radios, and frequency management.
- Scheduled dispatchers, work crews, equipment and service vehicles to designated locations.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Establish priorities, ensure that contingency plans are prepared to respond to emergency situations. Monitor and gather intelligence to ensure safety and trigger points within the dispatch center. Gather weather observations and disseminate to Zone FMO’s and ground resources.
- Provide oversight to different dispatch functions, local cooperators and Fire Management Officers on movement of fire equipment and crews, provide on the job training opportunities to dispatchers, keep public information officers informed on current and changing conditions.
- Utilize interagency agreements, fire business management handbook, pocket handbook, mob guides and other guides to aid in decision making.
- Monitor TFR’s to ensure that they are appropriate and meet operational and safety requirements. Coordinated with Aviation Officers to utilize safest and best value aviation resources for the missions. Utilized proper flight plans and other documentation per Regional and National guidelines. (track flight hours, monitor every 15 minutes, track amount of retardant used, track aviation cost).
First Deputy
San Miguel County Assessor's Office
01.2020 - 07.2020
- Provide customer service, answering phones and filing
- Input data into Tyler program
- Supervising staff, organizing and monitoring work processes
- Overseeing and directing staff members
Customer service
Stater Brothers Market
10.2018 - 11.2019
- Bagging groceries
- Fresh fruit assistant-assist with day to day activities relating to fresh fruit/vegetables
- Developed lasting relationships with clients through exceptional customer service skills.
- Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
- Upheld high standards for customer service and led by example.
- Trained newly hired employees on routine tasks and customer service.
- Managed food resources, memorized orders, and coordinated customer service.
Packing & picking supplies
Grainger
04.2018 - 10.2018
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Must be able to lift 50 pound
Night packer, PIT operator
Amazon
01.2017 - 04.2018
- Drive AGV carts to ship docks
- Ensured timely order fulfillment by prioritizing tasks based on shipment deadlines and customer needs.
- Demonstrated flexibility by adapting to changes in schedules or responsibilities as required by business needs.
- Maintained a clean and safe work environment, adhering to company safety protocols and guidelines.
- Reduced product damage by carefully handling items and ensuring proper packaging techniques.
- Utilized warehouse equipment such as pallet jacks and forklifts for efficient movement of products within the facility.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Assembled boxes, cartons and containers to package items.
- Placed items into bags, boxes or other containers.
- Cleaned and maintained production area and equipment.
- Re-packaged damaged or incorrectly packaged items.
- Sealed containers and packages with glue, tape or other materials.
- Packaged fragile items with cushioning material.
Cafeteria Cook/Customer service
Las Vegas City Schools
08.2012 - 05.2016
- Prepared daily meals for high school, and elementary students
- Maintained schedule for afternoon snacks and daily meals
- Cooked meals according to administrative policies, health code regulations and food service standards.
- Supported dietary needs of students by preparing allergen-free meals upon request or requirement.
- Contributed to a positive working environment through open communication and teamwork among kitchen staff members.
- Streamlined food preparation processes by implementing efficient methods and techniques, increasing overall productivity.
- Trained new cafeteria employees on cooking techniques, recipes, and kitchen procedures for seamless integration into the team.
- Maintained cleanliness and organization in the kitchen, adhering to all health and safety regulations for a safe work environment.
Caretaker
Ambercare home health
04.2011 - 12.2013
- Caring for elderly and disabled clients
- Assisted daily walking and light exercising, engage in conversation
- Developed strong relationships with residents and families, fostering trust and open communication.
- Escorted patients to doctor appointments, and daily errands
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
Dispatcher
New Mexico State Forestry
05.2000 - 07.2005
- Radio communications/Dispatch fire crews as well as flight following aircraft
- Provided customer service, answered phones and greeted customers
- Handled fire documents
- Data Input for Fire Management System
- Trained new employees
Education
Diploma -
Robertson High School
Las Vegas, NM05-1998
Skills
- Communication skills
- Computer and Excel knowledge
- Reliable and Dedicated
- Teamwork
- Customer service
- Attention to detail
Timeline
Payroll Assistant
NM State Forestry-EMNRD
10.2021 - Current
Finance Specialist/Payroll & Reimbursement Auditor
NM State Forestry-EMNRD
09.2021 - Current
First Deputy
San Miguel County Assessor's Office
01.2020 - 07.2020
Customer service
Stater Brothers Market
10.2018 - 11.2019
Packing & picking supplies
Grainger
04.2018 - 10.2018
Night packer, PIT operator
Amazon
01.2017 - 04.2018
Cafeteria Cook/Customer service
Las Vegas City Schools
08.2012 - 05.2016
Caretaker
Ambercare home health
04.2011 - 12.2013
Initial Attach Dispatcher
NM State Forestry-EMNRD
07.2008 - 10.2020
Dispatcher
New Mexico State Forestry
05.2000 - 07.2005
Diploma -
Robertson High School
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