Cynthia Zeigler
Summary
Professional Recruiter and Business Development with a proven track record of successfully identifying top talent and forging strategic partnerships. Exceptional ability to build and nurture client relationships, resulting in increased business growth and revenue. Skilled in full-cycle recruitment, candidate sourcing, and managing client accounts.
Overview
19
19
years of professional experience
Work History
KELLY SERVICES SENIOR ONSITE STAFFING ADVISOR
Kelly Services
02.2004 - 03.2023
- Provided a single point of contact to the company for alignment of workflow and deliverables
- Responsibilities include developed strong relationships with customers and connecting with key business executives and stakeholders
- Managed client input and feedback for all projects with detailed directions and timelines
- Provided leadership, supervision, and organization to assigned staff and provided resource allocation for project support, developed performance metrics, and motivated, and driven staff to operational excellence
- Payroll and Invoice Reconciliation
- Facilitated Performance Management Process and Personal Development Goals
- Provided training for new associates and assisted associates with skill enhancements/career progression
- Familiarize employees with established organization procedures, rules, and regulations
- Monitored all performance
- Through proven methodologies, plans direct, and implement continuous improvement and cost-saving activities
- Captured and reported on solution-specific metrics/data (KPI’s / SLA’s)
- Executed and supported BPO initiatives such as: Kelly Operating System: Lean – Total Quality Management (TQM) – Performance Management – Communications – Continuous Process Improvement (CPI) Elevated: Career Progression Program Momentum: Recognition and Retention Programs
Senior Recruiter
Kelly Services
- Managed end-to-end candidate recruitment process, interviewing, qualifying, and onboarding for placement with Kelly's customers.
- Oversaw the management of 35-45 open requisitions for light industrial and clerical positions
- Sourced candidates through job boards, social media platforms, and referrals
- Managed candidate onboarding processes and coordinated background screens, drug screens, and health/medical screenings
- Ensured the successful transition of candidates to employees by working closely with talent advisors and customers, resulting in a streamlined process.
Educational Staffing Coordinator
Kelly Services
- Served as the main liaison for school district administrators, handling requests for extra substitute staff, substitute removal, and recruitment of candidates to fill prolonged vacancies.
- Managed the recruitment, onboarding, training, and orientation process, and daily scheduling of substitutes.
- Delivered comprehensive training sessions to school district administrators and staff, equipping them with the necessary skills to efficiently navigate Aesop - an online absence recording and substitute request system
- Monitored daily absences to ensure consistent achievement of a 98% daily fill rate for each school district.
- Participated in career events such as college fairs or industry conferences to generate interest in available jobs.
- Organized job fairs to increase awareness of open positions within the company or organization.
- Managed employee data in HRIS to ensure accuracy of information.
Senior Staffing Supervisor/Onsite Staffing Supervisor
Kelly Services
- Maintained frequent contact with supervisors and end-users, ensuring awareness of talent performance and staffing needs
- Oversaw the end-to-end selection process including candidate screening, assessment administration, interview evaluation, reference verification, and informed hiring decision-making
- Created and implemented client orientations and onboarding programs tailored specifically for temporary employees, ensuring a smooth transition and integration into the client’s workforce
- Developed and implemented successful recruitment methods for acquiring high-quality candidates.
- Increased client awareness of Kelly's service offerings through the use of skill alerts.
- Supervised the day-to-day operations of the workforce, assessing their performance through regular reviews.
Staffing Supervisor
Kelly Services
- Full Cycle Recruiting and Managed the entire selection process, which involved recruiting, screening, and evaluating candidates, administering assessments, conducting interviews, verifying references, and ultimately making informed hiring decisions
- Assigned to staff for 3 Kelly Services key corporate accounts, staffed for various clerical and financial openings
- Engaged regularly with supervisors and end-users to address talent performance and staffing requirements.
Education
High School Diploma -
Lakewood High School
St. Petersburg, FLCertificate of Completion -
7 Habits of Highly Effective People
St. Petersburg, FLCertificate of Completion -
Microsoft Office Suite
Tampa, FLSkills
- Management & Administrative Skills
- Relationship Builder
- Problem-Solver
- Excellent Customer Service
- Conscientious, professional
- Upbeat positive attitude
- Proactive Empathic Leader & Facilitator
- Proficient Communicator
- Exceptional Salesmanship
- Banquet and Fine Dining Service Experience
- Service with a Smile
- Microsoft Office 365
- Social Media Recruiting
- Applicant Tracking Systems
- Talent Acquisition
- Employee Relations
- Workforce Planning
- Report Generation
- Background Checks
- Salary Negotiation
- Candidate Sourcing
- Recruitment expertise
- Training and Development
- Project Management
- Communications management
- Customer Service
- Human Resources Management
- Scheduling processes
- Employee Communications
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
KELLY SERVICES SENIOR ONSITE STAFFING ADVISOR
Kelly Services
02.2004 - 03.2023
Senior Recruiter
Kelly Services
Educational Staffing Coordinator
Kelly Services
Senior Staffing Supervisor/Onsite Staffing Supervisor
Kelly Services
Staffing Supervisor
Kelly Services
High School Diploma -
Lakewood High School
Certificate of Completion -
7 Habits of Highly Effective People
Certificate of Completion -
Microsoft Office Suite
Similar Profiles
Meghan LovellMeghan Lovell
Team Lead at Kelly ServicesTeam Lead at Kelly Services
Perla MontellanoPerla Montellano
Substitute Teacher, K-12 at Kelly ServicesSubstitute Teacher, K-12 at Kelly Services
Edrick FranklinEdrick Franklin
Substitute Teacher, K-12 at Kelly ServicesSubstitute Teacher, K-12 at Kelly Services
Soonae OgearaSoonae Ogeara
Quality Assurance Analyst at Kelly ServicesQuality Assurance Analyst at Kelly Services
Irydian GutierrezIrydian Gutierrez
Staffing Services Specialist II/ Onsite Supervisor at Diverse StaffingStaffing Services Specialist II/ Onsite Supervisor at Diverse Staffing