Cynthia Zuniga
Tyler,TX
Summary
Friendly Insurance Verification Specialist promoting a background in keeping sensitive patient data confidential while maintaining knowledge of Medicaid and private policy benefits. Possessing great relationship building and communication skills. Looking to tackle new challenges with a company that values dynamic skills and a strong work ethic. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Insurance Verification Specialist
Ensemble Health partners
Tyler, TX
10.2023 - 04.2024
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
- Updated patient and insurance data and input changes into company computer system.
- Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits.
- Navigated through multiple online systems to obtain documentation.
- Examined claims, records and procedures to grant approval of coverage.
- Entered data in EMR database to record payer, authorization requirements and coverage limitations.
Referral Coordinator
U.S Dermatology Partners
Tyler, TX
09.2018 - 07.2020
- Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
- Scheduled patients according to availability, urgency and insurance authorization guidelines.
- Managed daily patient referrals daily through multi-line telephone system.
- Created reports on referral activity and outcomes.
- Reviewed referral details and expectations with providers and patients and requested new referrals when necessary.
Receptionist Administrator
Loncar & Associates
Tyler, TX
05.2017 - 06.2018
- Answered incoming phone calls, routing to appropriate parties throughout office.
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Maintained office supply inventory and placed orders to meet demand.
- Received parcels, routed mail and opened packages for staff.
- Performed data entry and other administrative tasks to support departments.
- Organized files and spreadsheets to simplify staff access or retrieval.
Education
High School Diploma -
Harlingen High School
Harlingen, TX05-2010
Skills
- Attention to Detail
- Electronic Medical Records
- Insurance plan verification
- Medical Terminology
- Coverage and Authorizations
- Data Entry
- Administrative Support
- Patient Scheduling
- Phone inquiries
Languages
Spanish
Professional
Timeline
Insurance Verification Specialist
Ensemble Health partners
10.2023 - 04.2024
Referral Coordinator
U.S Dermatology Partners
09.2018 - 07.2020
Receptionist Administrator
Loncar & Associates
05.2017 - 06.2018
High School Diploma -
Harlingen High School
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