Cynthia D Anderson
Panama City
Summary
Dedicated professional with a proven track record at Cherokee Humane Society, excelling in project management and customer service. Recognized for reliability and punctuality, I effectively organized office operations and maintained confidentiality. My strong communication skills and attention to detail ensure exceptional outcomes in every task, enhancing overall client satisfaction.
Overview
14
14
years of professional experience
Work History
Professional House Cleaner
Salty Breeze Cleaning
01.2022 - Current
- Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
- Wiped walls, decoration, and appliances.
- Offered specialized deep-cleaning services that revitalized living spaces, increasing overall home comfort.
- Supported clients during life transitions by organizing belongings and decluttering spaces for increased functionality.
Driver
Uber/Lyft
01.2018 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Office Manager
Cherokee Humane Society
12.2010 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Professional Driver
Carey International
02.2019 - 02.2025
- Improved customer satisfaction by providing timely and efficient transportation services.
- Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
- Kept completely clean driving record with no reportable incidents.
- Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
- Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Enhanced route planning efficiency for optimized travel time and fuel consumption.
- Operated Large SUV's while following all safety protocols and procedures.
- This is a contract that is every year in February for the Superbowl. It changes every year.
- We have the contract with the NFL and its Vendors
Supervisor of Operations in the Command Center
Mercedes Benz/ The Atlanta Falcons
06.2017 - 12.2019
- Improved team efficiency by coordinating daily workflows and delegating tasks effectively.
- Oversaw operational processes to ensure compliance with company standards.
- Enhanced productivity with streamlined scheduling and resource allocation.
- Boosted employee morale, maintaining open communication and addressing concerns.
- Implemented process changes to optimize use of resources and reduce downtime.
Education
Certificate of Technical Studies - EMT-Emergency Medical Technician
Chattahoochee Technical College
Marietta, GA04-1983
High School Diploma -
Etowah High School
Woodstock, GA05-1980
Skills
- Reliability and punctuality
- Professional appearance
- Project management
- Efficient time management
- Excellent oral and written communication
- Teamwork
- Multitasking and organization
- I am authorized to work in the United States for any Employer
Timeline
Professional House Cleaner
Salty Breeze Cleaning
01.2022 - Current
Professional Driver
Carey International
02.2019 - 02.2025
Driver
Uber/Lyft
01.2018 - Current
Supervisor of Operations in the Command Center
Mercedes Benz/ The Atlanta Falcons
06.2017 - 12.2019
Office Manager
Cherokee Humane Society
12.2010 - Current
Certificate of Technical Studies - EMT-Emergency Medical Technician
Chattahoochee Technical College
High School Diploma -
Etowah High School
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