Cynthia Diana Lamb
Buckeye,AZ
Summary
Versatile and dynamic professional with a rich background in diverse roles, from Instructional Aide at MAXIM Healthcare Services to Detailer/Transporter/Supervisor, showcasing exceptional bilingual communication and customer service skills. Excelled in enhancing operational efficiency and customer satisfaction, underpinned by proficiency in Microsoft Office Suite and a strong commitment to safety and patient care.
Overview
9
9
years of professional experience
Work History
Instructional Aide/ Temp
MAXIM Healthcare Services
Los Angeles, CA
01.2022 - Current
- Teachers Assistant, work with students in a classroom setting with special needs
- Supervise and organize learning materials
Merchandiser
Costco
Culver City
01.2024 - 02.2025
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Built effective partner store relationships to improve customer satisfaction.
Receptionist/Admin Clerk
Airport Marina Honda
Los Angeles, CA
04.2022 - 09.2024
- Customer Service, Office Work, Answered and transferred phone calls to the direct department the customer was looking for as well as Organized Files for the office
Caregiver, Special Needs
Brighter Outlook
Compton, CA
01.2018 - 12.2019
- Gathered dietary information, assisted with feeding, and monitored intake to help patients achieve nutritional objectives and support wellness goals
Attendant/Caregiver
SMS Transportation Services
Gardena, CA
02.2017 - 12.2019
- Keep the vans and buses clean for our consumers of all ages that have special needs
- Removed safety hazards, soiled items and trash from consumer areas and personal care items
- Followed established protocols for door entering and exiting from the front or back
Customer Service/ Greeter/Exit Booth Agent
Fox Rent A Car
Los Angeles, CA
02.2016 - 04.2018
- Helped customers locate different store locations, answer questions about their rental agreements and provided solutions for various rental issues
- Made sure every customer had a well experience from once arriving at the location to upon leaving with their rental they booked
- Exit booth would scan barcodes on vehicles, double check the driver license and agreements that had the customers correct information
Detailer/Transporter/Supervisor
GCA Services
Los Angeles, CA
10.2015 - 10.2017
- Shined vehicle windows and windshields to remove water spots
- Vacuumed interiors of vehicles to remove dirt and debris
- Washed cars and trucks daily for SIXT Rent A CAR
- Transported cars to different rental locations and companies for customers
Education
High School Diploma -
Smart Horizon Online School
Pensacola, FL04.2021
Associates - Child Care Development
Smart Horizons Career Online Education
Pensacalo, FL04.2021
Skills
- Bilingual in Spanish and English
- First Aid
- CPR/AED
- Safety awareness
- Cleaning procedures
- Patient Care
- Customer Service
- Knowledge in Microsoft Office Suite
Timeline
Merchandiser
Costco
01.2024 - 02.2025
Receptionist/Admin Clerk
Airport Marina Honda
04.2022 - 09.2024
Instructional Aide/ Temp
MAXIM Healthcare Services
01.2022 - Current
Caregiver, Special Needs
Brighter Outlook
01.2018 - 12.2019
Attendant/Caregiver
SMS Transportation Services
02.2017 - 12.2019
Customer Service/ Greeter/Exit Booth Agent
Fox Rent A Car
02.2016 - 04.2018
Detailer/Transporter/Supervisor
GCA Services
10.2015 - 10.2017
High School Diploma -
Smart Horizon Online School
Associates - Child Care Development
Smart Horizons Career Online Education
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