Cynthia Joan Perna

Achieved high standards of suitability and accuracy by reviewing annuity and life insurance submissions through AOE and paper applications. Cultivated strong communication with advisors to improve annuity submission compliance for regulatory oversight. Enhanced advisor and staff capabilities through comprehensive training on annuity and life insurance review protocols. Delivered insightful income comparison quotes to guide client financial planning.

Achieved seamless operations by enhancing workflow efficiency and boosting team productivity through effective supervision of registered representatives in Florida branches. Conducted comprehensive reviews of client notes to maintain compliance with FINRA standards, ensuring high-quality service. Transformed office operations, leading to notable improvements in workflow and team effectiveness. Executed advisor training programs and coordinated executive meetings, improving communication and information flow. Negotiated vendor contracts that maximized service quality while minimizing costs, contributing to overall operational efficiency. Established and implemented office policies that promoted a compliant and structured work environment, enhancing team performance.