Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Cynthia Salas

Augusta,GA

Summary

Compassionate Assistant Barn Manager with deep love for animals and dedication to delivering exceptional care. Organized with experience in barn operations, including equine care, inventory management and general cleaning.

Overview

23
23
years of professional experience

Work History

Barn Manager

Hidden Forest Equestrian Center
Augusta, Georgia
07.2014 - Current
  • Developed and implemented barn management strategies to ensure safety of horses and staff.
  • Maintained records of horse health, feed, equipment, medications, and supplies.
  • Assigned tasks to staff members for daily care of the barn.
  • Ensured that all barn personnel followed safety protocols when working with horses.
  • Provided training to new staff on proper handling techniques and safety procedures for equine care.
  • Inspected stalls regularly to ensure cleanliness and appropriate bedding material was provided for each horse.
  • Monitored inventory levels of hay, grain, supplements, shavings, and other necessary items needed in the barn.
  • Performed routine maintenance checks on tack, fences, gates and other equipment used in the barn.
  • Communicated effectively with owners regarding their horse's progress or medical needs.
  • Responded quickly to emergency situations involving horses such as colic or injury.
  • Instructed staff on methods of cleaning stalls efficiently while maintaining animal welfare standards.
  • Supervised feeding schedules according to individual requirements of each horse.
  • Reviewed performance evaluations for all personnel employed by the stable.
  • Maintained tidy barn by sweeping, cleaning and organizing feed and materials.
  • Cared for horses by blanketing, cleaning stalls, feeding and watering.
  • Delivered basic equine medical care skills such as bandaging, wrapping and medication administration.
  • Inspected water troughs weekly to identify and repair leaks.
  • Blanketed horses to maintain warmth during inclement weather.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Teller

SunTrust
Augusta, Georgia
01.2014 - 12.2015
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Balanced cash drawers on a daily basis.
  • Provided exceptional customer service while accurately processing routine transactions.
  • Answered customer inquiries regarding bank products and services.
  • Researched discrepancies between actual cash amounts and records of transactions for accuracy.
  • Cross-sold additional bank products when applicable to meet customer needs.
  • Performed daily reconciliation of teller drawer within established limits.
  • Maintained confidentiality of all customer records and information according to company policies.
  • Identified opportunities to refer customers to other areas of the bank for additional services.
  • Handled large volumes of currency quickly and accurately with minimal errors.

Server/To Go Specialist

Olive Garden Restaurant
Augusta, Georgia
03.2012 - 12.2013
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Administrative Assistant

Georgia-Carolina Council, Boy Scouts of America
Augusta, Georgia
01.2002 - 08.2012
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Scheduled appointments between clients and customers and internal staff members.
  • Managed database systems containing customer contact information.
  • Answered questions from customers regarding products and services offered by the company.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Proofread content for typo-free emails and documentation.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.

Education

High School Diploma -

Covington High School
Covington, OH
06-1980

Some College (No Degree) - Business Administration

Edison State Community College
Piqua, OH

Skills

  • Facility Maintenance
  • Personnel Oversight
  • Labor Management
  • Staff Management
  • Business Administration
  • Process Improvement
  • Emergency Response
  • Employee Development
  • Customer Service
  • Schedule Management
  • Positive Attitude
  • Excellent Communication
  • Professional and Courteous
  • Computer Skills
  • Problem-solving abilities
  • Problem Resolution
  • Teamwork and Collaboration
  • Attention to Detail
  • Time management abilities
  • Scheduling and Coordinating
  • Organizational Skills
  • Administration and Reporting

Affiliations

  • I currently have a horse of my own at my home and one boarder horse at my home
  • I give riding lessons to individuals
  • I also have 4 dogs

Timeline

Barn Manager

Hidden Forest Equestrian Center
07.2014 - Current

Teller

SunTrust
01.2014 - 12.2015

Server/To Go Specialist

Olive Garden Restaurant
03.2012 - 12.2013

Administrative Assistant

Georgia-Carolina Council, Boy Scouts of America
01.2002 - 08.2012

High School Diploma -

Covington High School

Some College (No Degree) - Business Administration

Edison State Community College

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Cynthia Salas