Cynthia L. Davis

• Ensure patient safety, adhering to all MRI safety guidelines and maintain a clean, secure environment.
• Enhance image quality with meticulous attention to detail during acquisition, processing, and interpretation phases.
• Contribute to continuous improvement initiatives by participating in regular staff meetings and providing constructive feedback on operational processes.
• Improve patient comfort by employing advanced MRI techniques and providing thorough explanations of procedures.
• Develop strong rapport with patients of diverse backgrounds by demonstrating empathy and active listening skills during MR exams.
• Expand professional knowledge through ongoing education courses and training seminars, staying current on industry advancements.
• Implement optimal scanning protocols resulting in shorter examination times without compromising image quality.
• Conduct comprehensive quality control checks on equipment, contributing to consistent high-quality diagnostic images.
• Provide exceptional customer service to both patients and their families throughout the entire diagnostic process.
• Educate patients on procedure details, provide instructions, and answer questions to minimize anxiety and improve cooperation.
• Handle private and confidential information (HIPPA) in compliance with policies and procedures.

• Effectively trained users how to read and interpret wide-field Optical Coherence Tomography (OCT) images.
• Provided procedural support during clinical use of the OCT device.
• Developed and implemented new training material and content per individual site &/or new user.
• Provided direct input into the company's internal training programs.
• Lead the education and training of external health care professionals.
• Developed and built relationships with clinical investigators, site personnel, health care professionals, and customers.
• Helped to ensure that the company's clinical and medical objectives were being met.
• Communicated new product features, modifications, or medical device issues heard or experienced in the field - back to the company in a timely manner.
• Ensured effective and timely communication of field feedback to the company.
• Developed and delivered presentations and demonstrations of the medical OCT device to various health care professionals in southern California, New Mexico, and Arizona.
• Provided medical device demonstrations.
• Performed technical quality reviews of OCT images in support of various clinical studies/trials.

SKILLS: Clinical monitoring * Teaching Physicians * Medical devices * Clinical supervision * Physician relations * Breast surgery * Operating room experience

Focal point of contact for patients with their healthcare team: simplifying the complex medical maze.

• Coached the patient to work as an informed partner with an interactive relationship with their healthcare team.
• Facilitated physician's recommendations for patient care to help ensure patient compliance and understanding.
• Provided education, psychological support, social support, and anticipatory guidance throughout the continuum of illness.
• Provided physical and psychological assessment for triage to physicians or ancillary support systems. Provided patients and family members the education and support necessary for coping with adaptive tasks during the stages of the illness spectrum.
• Managed services throughout the continuum of care, decreasing the fragmentation of care to the patient.
• Educated other medical personnel in understanding benign and malignant breast diseases.
• Educated the public on early detection of breast cancer and self-breast exams.
• Advocated for the public for the needs of breast cancer patients and their families.
• Researched latest information on changes in breast health and breast cancer care to help staff and physicians stay up to date.
• Supplied current educational information to physicians, nurses, healthcare team members, and patients.

• Specialized Magnetic Resonance Imaging (MRI) scans to the breast; both routine protocols and MR-guided biopsies.
• Routine MRI scans: head, neck, spine, extremities, abdominal, and vascular protocols.
• MRI computer-aided detection (CAD) system manipulation and troubleshooting.
• MRI quality control and ACR accreditation filing.
• Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
• Handled private and confidential information in compliance with hospital policies and procedures.
• Improved image quality by maintaining proper positioning of patients during scans.
• Fostered a positive workplace culture that prioritized teamwork, open communication, and shared responsibility for outcomes.
• Safeguarded patient privacy by strictly adhering to HIPAA regulations when handling personal information.
• Enhanced patient comfort by effectively explaining MRI procedures and addressing concerns.
• Contributed to team success by collaborating closely with radiologists, physicians, and other healthcare professionals.
• Boosted patient satisfaction through compassionate care and clear communication before, during, and after procedures.
• Enhanced team collaboration through active participation in staff meetings, sharing insights on improved practices.
• Monitored and managed inventory and supply levels of sterile and non-sterile items, contrast materials, catheters, films, and chemicals.
• Decreased exam errors with meticulous attention to detail when following physician orders and imaging protocols.
• Continuously expanded professional knowledge through attending industry conferences, workshops, and training sessions.
• Ensured optimal equipment performance with routine calibration checks and timely reporting of technical issues.
• Mitigated risks associated with contrast media administration by carefully monitoring patients for adverse reactions.
• Supported diagnostic accuracy through thorough documentation of relevant patient history and clinical findings prior to exams.
• Demonstrated commitment to excellence in patient care through regular performance evaluations and continuous improvement initiatives.
• Prepared and administered contrast materials, radiopharmaceuticals, anesthetic, and antispasmodic drugs for imaging procedures.
• Operated MRI equipment, set imaging parameters, and manipulated software to generate quality and accurate images.
• Positioned patients to obtain quality MRI images.