Cynthia Marquez
Hammond,IN
Summary
Customer service professional with strong prioritization and multitasking skills in fast-paced environments. Proven ability to collaborate effectively within teams to achieve both personal and organizational objectives.
Overview
7
7
years of professional experience
Work History
Housekeeper
StoryPoint Senior Living
Chesterton, Indiana
01.2023 - 07.2023
- Maintained cleanliness and organization of resident living areas and common spaces.
- Assisted residents with daily activities and ensured a safe environment.
- Managed laundry services, including washing, folding, and distributing linens.
- Utilized cleaning supplies and equipment according to safety protocols.
- Collaborated with team members to complete daily cleaning schedules efficiently.
- Reported maintenance issues to ensure timely repairs in resident areas.
- Provided friendly interactions to enhance residents' comfort and well-being.
Line Assembler
Leer Corporation
Hammond, IN
01.2022 - 12.2022
- Assembled components according to specifications for various products.
- Maintained clean and organized work area to ensure safety and efficiency.
- Operated assembly line machinery following safety guidelines and procedures.
- Collaborated with team members to meet production targets effectively.
- Assisted in training new employees on assembly techniques and protocols.
- Documented production activities in compliance with company policies.
- Reported equipment malfunctions to maintenance for timely repairs and adjustments.
- Followed safety protocols while operating machinery and working with hazardous materials.
Cashier
Tacos and Burritos Rancho Grande
Highland, Indiana
03.2016 - 11.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer and balanced daily sales receipts accurately.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Maintained cleanliness and organization at the checkout area throughout shifts.
- Assisted in training new cashiers on procedures and customer interaction skills.
- Collaborated with team members to ensure smooth service during peak hours.
- Promoted menu items and specials to enhance customer experience and satisfaction.
- Performed other duties as assigned by management.
Education
High School Diploma -
Hammond High School
Hammond, IN06-2014
Skills
- Inventory management
- Customer service
- Problem solving
- Team collaboration
- Communication skills
- Training and mentoring
- Fluent in English
Timeline
Housekeeper
StoryPoint Senior Living
01.2023 - 07.2023
Line Assembler
Leer Corporation
01.2022 - 12.2022
Cashier
Tacos and Burritos Rancho Grande
03.2016 - 11.2018
High School Diploma -
Hammond High School
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