Cynthiana Murphy
Colorado Springs,CO
Summary
I thrive in the ever-changing environment of an office, supporting teammates and leadership with exceptional assistance skills. My organizational skills are of the highest quality and my self-motivated drive leads me to achieve excellence. I am committed to handling confidential tasks safely and professionally. As a Patient Behavior Technician, I have experience implementing behavioural plans and designated interventions for clients suffering from various behavioural conditions. I have in-depth knowledge of treatment plans and modification strategies, and I excel at relationship-building, communication, and time management. I am committed to promoting the development of functional skills and independence, and I approach each challenge with these high standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician (RBT)
Family Support Center of Colorado
11.2022 - 08.2023
- Working with neuro-divergent children from ages 16 months to 17 years of age
- Collecting data, following health behavior plans and administrating behavioral training to help develop social, behavioral, and ethical practices for our clients and their family's.
- Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Office Coordinator and Sales Manager
Heart to Heart Counseling Center INC.
07.2022 - 11.2022
- Working with clients and staff to bring products, courses and other material to help with their healing journey
- Scheduled clients
- Focused on shipment of products and educational materials
- Experience with iOS and Adobe software
- Helped in polygraphs
- Editing videos for YouTube, daystar and educational DVDs
- Assisted in shooting videos and writing scripts
- Experience with phone calls regarding confidential conversations.
Front Office Coordinator
Dynamic Physical Therapy
04.2021 - 07.2022
- Managed office space and office equipment
- Served as a friendly and helpful first point of contact in the front office
- Managed front office traffic, answered phones, and routed calls and email correspondence
- Managed telephone and email communication systems and maintained office supplies ordering office supplies with accuracy
- Worked to ensure a positive and hassle-free customer experience.
- Enhanced patient experience by managing front office operations efficiently and professionally.
- Streamlined appointment scheduling processes for improved patient satisfaction and reduced wait times.
Education
Bachelor of Science in Psychology - Sports Medicine
Grand Canyon University
Phoenix, AZ01.2025
High School Diploma in government - Medical Assisting
Early College And Career Options
Colorado Springs, CO09.2019
Skills
- Problem Solving Skills
- Customer Service Skills
- Multitasking Skills
- Excellent Communication Skills
- Administrative Support Skills
- Video Production
- Video Editing
- IOS
- Office Administration
- Social Media Management
- Android
- Photography
- Communication skills
- Applied Behavior Analysis
- Picture Exchange Communication System
- Token Economy Systems
- Error Correction Techniques
- Incidental Teaching
Certification
- CPR Certification, 01/01/23, 01/01/25
- First Aid Certification, 01/01/23, 01/01/25
References
References available upon request.
Timeline
Registered Behavior Technician (RBT)
Family Support Center of Colorado
11.2022 - 08.2023
Office Coordinator and Sales Manager
Heart to Heart Counseling Center INC.
07.2022 - 11.2022
Front Office Coordinator
Dynamic Physical Therapy
04.2021 - 07.2022
Bachelor of Science in Psychology - Sports Medicine
Grand Canyon University
High School Diploma in government - Medical Assisting
Early College And Career Options
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