Summary
Overview
Work History
Education
Skills
Languages
Timeline
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CYNTHIA PEREZ

Vernon,TX

Summary

Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure. Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines. Willing to relocate.

Overview

11
11
years of professional experience

Work History

Office Manager

Vernon Smiles
Vernon, TX
01.2016 - Current
  • I started with this company as a receptionist and within a year and a half I was promoted to office manager.
  • My duties include typing documents, distributing memos, verifying insurances/Medicaid & chips, making provider changes for Medicaid/chips, handling incoming/outgoing calls/faxes, correspondence and filing important documents.
  • Printing, photocopying and scanning
  • Collecting co-pays from patients, scheduling and confirming appointments and preparing for the following day.
  • Ordering office supplies and keeping the office clean and presentable.
  • Resolved patient inquiries in a timely manner while maintaining positive relationships with patients.
  • Assisted in recruiting, onboarding and training new employees.
  • Developed effective communication strategies between departments within the organization.
  • Developed and implemented office policies and procedures.
  • Responded to patient inquiries via phone or email in a professional manner.
  • Supervised staff members, organized schedules and delegated tasks.
  • Calculating and emailing daily production to the doctors at the end of the day, creating and modifying documents using Microsoft Word as well as updating, processing and filing of all documents.
  • Proficient in microsoft, excel and eaglesoft software.

PNA 1

NTSH
Vernon, TX
01.2014 - 01.2015
  • Charting and making sure patients are safe and have basic necessities that they may need for hygiene purposes
  • Also making sure that if there is conflict between patients, that it is resolved in a quick appropriate manner.
  • Reported any unusual observations or changes in patient conditions to appropriate medical staff members.
  • Maintained accurate records of patient care activities.
  • Supported nursing staff members with various tasks as needed.
  • Maintained a clean work environment by adhering to infection control policies.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.

Education

High School Diploma -

Vernon High School
Vernon, TX
06.2007

Some College (No Degree) - Nursing

Vernon College
Vernon, TX

Skills

  • Getting things done in a timely manner
  • Always on time
  • Organized
  • I don't call in unless it's an absolute emergency
  • Customer Service
  • Office Management
  • Employee Supervision
  • Inventory Control
  • Staff hiring
  • Billing
  • Employee Training
  • Document Management
  • Scheduling
  • Mail handling

Languages

English
Professional

Timeline

Office Manager

Vernon Smiles
01.2016 - Current

PNA 1

NTSH
01.2014 - 01.2015

High School Diploma -

Vernon High School

Some College (No Degree) - Nursing

Vernon College

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CYNTHIA PEREZ