Cynthia S. Henning
Torrance,CA
Summary
Organized and efficient Contract Manager supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Exemplifying multidisciplinary managerial skills in process, procedure, and policy improvement initiatives. Accomplished in workflow optimization techniques which increase productivity and streamline processes to maintain business integrity and quality of service.
Overview
14
14
years of professional experience
Work History
Medical Contract Coordinator
Providence Medical Institute
Torrance, CA
06.2022 - Current
- Monitor incoming contract agreements for amendments and/or addendums
- Draft standard agreements which includes non-disclosure agreements, master service agreements, consulting agreements, material transfer agreements, clinical trial agreements, and related amendments
- Evaluate data, develop recommendations, use problem-solving skills to resolve issues, and obtain approval from executive management
- Coordinate changes to agreement which might occur during contract lifetime
- Review redlines and statement of work (SOW) of contract agreement for company compliance
- Track all contract agreements, timelines and execution processes
- Assist with internal and external contract agreement status inquiries
- Produce contractual provisions and administer contract proposals
- Interact with colleagues at all organizational levels to execute contract signatures
- Resolve problems, improve operations and provide exceptional service while managing 10 various contract agreement templates
- Create plans and communicated deadlines to complete projects on time
Program Compliance Coordinator
South Bay Workforce Investment Board
Hawthorne, CA
12.2021 - 05.2022
- Draft, review, and revise facility and operating vendor contracts agreements
- Process request for quotes and request for proposal (RFQs /RFPs), facility and operating leases using data management database
- Analyze data, procedures and operational processes to ensure compliance with federal, state and local government within all vendor contract agreements
- Preparation of project proposals, scope of work, schedules, and budgets within each vendor contract for over 50 agreements and amendments
- Track progress of vendor contracts to ensure delivery of services and performance objectives are met
- Manage practical action plans to respond to audit discoveries and compliance violations.
- Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution.
- Prepared training programs to improve compliance at all levels.
Clinical Program Manager
Grifols Global Medical Affairs
Los Angeles, CA
05.2011 - 01.2021
- Oversee overall operations of clinical research program for approximately 40 clinical research study contract agreements.
- Manage, calculate, and revise 3-year forecasted budget for over $4 million
- Identify opportunities to improve clinical research practices, devise strategies and implement plans to increase goals achievement standards and enhance operational procedures.
- Implement onboarding for newly funded proposals, which enables each study to effectively commence within appropriate timeline
- Manage, draft, and review non-disclosure agreements, master service agreements, consulting agreements, material transfer agreement, clinical trial agreements, and amendments
- Schedule and facilitate meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Track project and team member performance ensure adherence to GCP policies and procedures
- Report to managers on project budget, progress and technical problems.
- Source, vet, and manage investigator and medical science liaisons in collaboration with accomplishing project goals.
- Quickly learn new skills and apply them to daily tasks, improving efficiency and productivity.
Executive Assistant
Standard Homeopathic Company
Los Angeles, CA
07.2007 - 05.2011
- Assisted President, Director of Quality Assurance and Facilities with high level projects to ensure compliance with all regulatory guidelines
- Produced office files, updated spreadsheets and crafted presentations to support executives
- Generate, scan, and maintain electronic files of certificates of analysis for regulatory purposes using web-based software
- Create and update packaging and labeling specification sheets to achieve 80% printing completion each week for warehouse medication labeling
- Prepare Health Canada documentation for reporting to Canadian facility as per compliance process
- Generate and maintained med watch forms for submission to FDA
- Compile and processed customer complaints and adverse effects forms using Microsoft Suite
- Update spreadsheets and create presentations to support executives and boost team productivity
Education
Certificate Program - Business Administration And Management
Cerritos College
Norwalk, CA06.2011
Associate of Arts - Paralegal Studies
Phillip's Jr. College
Carson, CA06.1996
Skills
- Contract Agreement Preparation
- Contract Implementation
- Records and Database Management
- Financial and Operational Reporting
- Contract Review and Recommendations
- Policy Management
- Contract Development and Management
- Contract Performance Monitoring
Timeline
Medical Contract Coordinator
Providence Medical Institute
06.2022 - Current
Program Compliance Coordinator
South Bay Workforce Investment Board
12.2021 - 05.2022
Clinical Program Manager
Grifols Global Medical Affairs
05.2011 - 01.2021
Executive Assistant
Standard Homeopathic Company
07.2007 - 05.2011
Certificate Program - Business Administration And Management
Cerritos College
Associate of Arts - Paralegal Studies
Phillip's Jr. College
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