Experienced Technical Product Analyst and Senior IT Auditor with 6+ years in financial services. Expertise in risk-based audits, security assessments, regulatory compliance, and Agile project management. Skilled in BRD/FRD documentation, UAT, SQL analysis, and integrating PCI/PII standards. Proven track record of identifying Risks, recommending controls, and driving seamless technology integration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
TECHNOLOGY PRODUCT ANALYST
New York Life Insurance Co
New York, NY
03.2022 - Current
Translated high-level business requirements into detailed technical specifications for insurance products, ensuring clear alignment between stakeholder needs and development teams, which streamlined the product development process and reduced rework
Crafted system design documentation using Figma, defining UI/UX requirements that directly contributed to an intuitive, user-friendly interface, enhancing the end-user experience and increasing user adoption
Designed and executed comprehensive testing strategies, including API and system integration testing, to ensure seamless data flows and high system reliability, significantly reducing post-launch issues and improving product quality
Fostered collaboration across Business, Engineering, and Data teams, aligning efforts and driving the successful integration of key features, which enhanced product functionality and ensured adherence to industry best practices
Leveraged Miro Board and Smartsheet to track and document project requirements efficiently, improving transparency, communication, and delivery timelines, which resulted in faster time-to-market for key product features
Developed and maintained product roadmaps, aligning team efforts around key milestones, ensuring resources were efficiently allocated, and facilitating on-time, on-budget product deliveries
Led compliance initiatives to integrate PCI and PII regulations into product designs, safeguarding sensitive data and mitigating risk, while ensuring all products met strict industry standards for security and privacy
Conducted product demos to showcase new features and gather feedback, providing actionable insights that informed product refinement and helped prioritize user-driven enhancements
Managed project timelines and resources effectively, driving the delivery of high-impact projects on time and within budget, which enhanced team performance and contributed to overall product success
Evaluated and integrated third-party tools, assessing cost-effectiveness and compatibility, which improved product capabilities and expanded the technology stack without compromising performance or scalability
IT AUDITOR
New York Life Insurance Company
New York, NY
07.2018 - 03.2022
Assisted in all phases of internal audits, including planning, execution, reporting, and issue follow-up, using Agile methodologies to ensure timely and efficient audit cycles and continuous alignment with business objectives
Conducted walkthrough with key technology stakeholders to gain business process insights and assess the design effectiveness of internal controls, leading to improvements in control frameworks and process efficiency
Performed operational audits of IT controls across incident management (help desk), problem management, and change management processes, evaluating third-party vendor service quality and identifying opportunities for optimization and risk mitigation
Prepared risk assessment documents that outlined identified risks, existing controls, and proposed audit steps, ensuring clear and actionable plans that strengthened risk management practices
Executed risk-based audits of IT general controls for insurance applications, databases, and operating systems, identifying vulnerabilities and recommending controls to minimize potential threats and ensure compliance
Reviewed and tested logical access for applications, operating systems, databases, networks, and Windows Active Directory, safeguarding sensitive information, and ensuring compliance.
Evaluated disaster recovery readiness, assessing DR plans, business impact analysis (BIA), and site adequacy, ensuring organizational resilience and continuity in the face of potential disruptions.
Drafted comprehensive audit reports summarizing key risks and observations, presenting findings to senior management and the audit committee, providing actionable insights to guide decision-making and improve governance and compliance
Education
Master of Science - Information Systems
Pace University
New York, NY
05-2018
MBA - Finance
Mumbai University
Mumbai, India
05-2015
Skills
User Access Management
Network & Application Security
Backup Management
Disaster Recovery
Risk and Compliance
Product roadmapping
Data analytics
UX and UI principles
Scrum Agile
SQl, Tableau & Jira
Certification
Certified SCRUM Master
The Complete SQL Bootcamp (Udemy)
The Complete Salesforce Administrator Certification Course (Udemy)
Timeline
TECHNOLOGY PRODUCT ANALYST
New York Life Insurance Co
03.2022 - Current
IT AUDITOR
New York Life Insurance Company
07.2018 - 03.2022
Master of Science - Information Systems
Pace University
MBA - Finance
Mumbai University
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